Unable to sync to Google Calendar - v2.80.4

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  • updated
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I am either not finding the sync area (tried to look for "Team Settings" but it is nowhere), or the feature to sync tasks to Google Calendar has been removed.

App:
Web app
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D.J.
  • Under review

Hi Tara, thank you for contacting us. I'm sorry to hear about your concern with Google sync. Can you kindly send us a screenshot of what you are seeing under your Team Settings? Also, can you please confirm if you are using our PRO plan (Google Calendar feature must be selected) or ULTIMATE plan?


Looking forward to hearing from you. Thanks again!

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Jeff Paro

We are having the same problem. I signed up for the trial and was "upgraded" to the highest.  I then invited my b-partner to a team and we can can get his calendar to sync.  In this TEAM settings it's saying that he needs a pro account.  Isn't he upgrade as well?  Is there a way to make him an administrator as well?

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Ana Loraine

Hi Jeff!


Thank you for reaching out.


If you are the administrator of the Weekplan workspace and have already given him an access. He can view and edit tasks within the workspace but, he can't change the settings of the Google Calendar Synchronization.


He can select which calendars to push and pull to the Weekplan workspace.



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tara.planas
Quote from D.J.

Hi Tara, thank you for contacting us. I'm sorry to hear about your concern with Google sync. Can you kindly send us a screenshot of what you are seeing under your Team Settings? Also, can you please confirm if you are using our PRO plan (Google Calendar feature must be selected) or ULTIMATE plan?


Looking forward to hearing from you. Thanks again!

Hello. I ended up finding Team Settings and the location to trigger synchronization to Google Calendar. I selected both push and pull, and nothing synced.