Repeating Tasks

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  • updated
  • Fixed

Since the latest update the repeat task menu no longer allows me to select which day of the month I want the task to repeat.

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Satisfaction mark by 3DPCLLC 7 years ago

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Jocelyn
  • Under review

Hi!

Thank you for your message and we sincerely apologize for the delay in response. We have been receiving a spike of support requests due to the recent changes.


We understand that you were having issues with the Repeating Task Feature.

There has been a recent update with the Plan and other issues have been resolved which may have possibly resolved yours.

We would appreciate if you could reply as to confirm if you are still experiencing the same issues.

Kind regards,
Jocelyn

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3DPCLLC

I can see some improvement with this last update however I am still unable to select the specific day (not the date) that I want a task to repeat. I have customers that I schedule service for on a monthly or quarterly basis. In order to keep them organized and on a regular, predictable schedule I set them up on the 1st, 2nd, 3rd, or 4th week of the month and on a specific day of that week. So i can tell a customer " I will be at your house on the 2nd Friday of every month".

I hope this helps to explain my issue and what exactly I'm looking for. I paid for Week Plan because after the 2 week trial I really liked how the recurring task function worked and now a month or so into my Week Plan account that function does not work the way it did when I started.


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Aymeric Founder
Quote from 3DPCLLC

I can see some improvement with this last update however I am still unable to select the specific day (not the date) that I want a task to repeat. I have customers that I schedule service for on a monthly or quarterly basis. In order to keep them organized and on a regular, predictable schedule I set them up on the 1st, 2nd, 3rd, or 4th week of the month and on a specific day of that week. So i can tell a customer " I will be at your house on the 2nd Friday of every month".

I hope this helps to explain my issue and what exactly I'm looking for. I paid for Week Plan because after the 2 week trial I really liked how the recurring task function worked and now a month or so into my Week Plan account that function does not work the way it did when I started.


We removed this option because Google Calendar didn't allow for it if I recall well, I will ask the team.

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Aymeric Founder
  • Fixed
Quote from 3DPCLLC

I can see some improvement with this last update however I am still unable to select the specific day (not the date) that I want a task to repeat. I have customers that I schedule service for on a monthly or quarterly basis. In order to keep them organized and on a regular, predictable schedule I set them up on the 1st, 2nd, 3rd, or 4th week of the month and on a specific day of that week. So i can tell a customer " I will be at your house on the 2nd Friday of every month".

I hope this helps to explain my issue and what exactly I'm looking for. I paid for Week Plan because after the 2 week trial I really liked how the recurring task function worked and now a month or so into my Week Plan account that function does not work the way it did when I started.


Actually, I have just asked.


To create an appointment for the 3rd Friday of every month, create a task on Friday and select Monthly and "Day of the week". This will do what you are after.