Weekplan not loading on Android phones. White screen only.

Avatar
  • updated
  • Fixed

Hi, great app. However after the recent update, Weekplan does not load on Android phones. I have to uninstall and reinstall to open it. After the first login, it doesn't load anymore. Just a white screen is showing. Any idea why?

App:
Avatar
rohnig12

Well the issue has changed to a "failed to fetch" on the login page. It appears to be referencing a hidden image. The login page does not bring up the keyboard for a login by email.


Ah, the joys of maintaining software across multiple platforms and versions. I'm using a LG G5 running Android 7.0

Avatar
Ana Loraine
Quote from Uniquetadpole

I don't know if this has been resolved but based on my phone it hasn't yet. I have the Galaxy 8plus and I am getting a white screen... only had anything work one time so far.


Hi there!

Thank you for bringing this to our attention.


We will inform our dev team to look into this again.

Avatar
Uniquetadpole

I don't know if this has been resolved but based on my phone it hasn't yet. I have the Galaxy 8plus and I am getting a white screen... only had anything work one time so far.


Avatar
Ana Loraine
Quote from shanemitchell

I am having the same issue, HTC U11, Android 7.1.1. It will work for a while if I clear the apps cached data, force the app to stop and then launch again.

Thank you for bringing this to our attention. Our tech team is currently looking into this matter. We appreciate your patience with the inconvenience this may have caused. 

Avatar
shanemitchell

I am having the same issue, HTC U11, Android 7.1.1. It will work for a while if I clear the apps cached data, force the app to stop and then launch again.

Avatar
Aymeric Founder
  • Under review

You are not the first one to mention this, we are going to look into this urgently.