Ultimate subscription but can not see any of those featurs

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Hi

I have recently subscribed to the Ultimate subscription, however I am not seeing any options to enable these featurs.

Image 1053


No focus timer, unable to create subtask

Image 1052


Thanks


App:
Windows app
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Ana Loraine
  • Answered

Hi there! 


Welcome to Weekplan. :)


If you subscribed to the Ultimate Plan, the features are already available for you to use. You only need to choose and  those features if you are in PRO plan.


To create a Subtask, just click the parent task and select "Edit Task"



For the Focus Timer, you can turn this on through the "Edit Task" section.




Here's the link to our Knowledgebase website as reference to the other features:

https://support.weekplan.net/forums/4-knowledge-base/


Please feel free to reach out if you have other questions or concerns.


Have a great day!

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vinu thomas

but I don't get the Extention option

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Ana Loraine
Quote from vinu thomas

Hi,

 

I do not see  the Extention option

 

 

 

 

 

cid:image001.png@01D1A6B3.E11DABF0

Vinu Thomas
DBA Manager

cid:image012.jpg@01D1B5BF.0B0E69D0 cid:image013.jpg@01D1B5BF.0B0E69D0 cid:image014.jpg@01D1B5BF.0B0E69D0

SLATER AND GORDON GROUP
Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU
M 07583671827T 08447793205
W  slatergordon.co.uk

Hi, Vinu!


Our apologies for the confusion.


The extension button has been removed as the Vision and Journal is accessible on the menu. The Pomodoro timer can be turned on by clicking the task.



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vinu thomas

But I can see the Start Timer option

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vinu thomas

Last posting shold have "I can not see the Start timer"

Avatar
vinu thomas
Quote from vinu thomas

Hi,

 

I do not see  the Extention option

 

 

 

 

 

cid:image001.png@01D1A6B3.E11DABF0

Vinu Thomas
DBA Manager

cid:image012.jpg@01D1B5BF.0B0E69D0 cid:image013.jpg@01D1B5BF.0B0E69D0 cid:image014.jpg@01D1B5BF.0B0E69D0

SLATER AND GORDON GROUP
Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU
M 07583671827T 08447793205
W  slatergordon.co.uk

Can u Please remove the signature session

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D J.

Hello there! You're supposed to see it with your version. We have reported this to our Dev team and they should be able to fix this in the soonest time possible. Our apologies! Let us know if you have other questions or concerns.

Avatar
vinu thomas
Quote from D J.

Hello there! You're supposed to see it with your version. We have reported this to our Dev team and they should be able to fix this in the soonest time possible. Our apologies! Let us know if you have other questions or concerns.

Can u Please remove the my personal identification from one of the last posting

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Ana Loraine
Quote from vinu thomas

Can u Please remove the my personal identification from one of the last posting

Hi Vinu!


We have hidden the details as requested. 


Only you and our team can view the screenshot you shared along with the your personal information.

Avatar
vinu thomas

I am disapointed with the service that I paid for. Focus timer is not workig, tried to integrate with PomoDoneApp using the Zapiper however that too not working.


I would like to cancel the subscription and demand for full refund