Repeating tasks are not sticking. settings look correct but then not showing any future occurences. tried in both Internet Explorer and Google Chrome browsers, and my app

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  • updated
  • Fixed
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Satisfaction mark by carolannu 4 years ago

this was a year ago

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Support Team

We published new repetition logic month ago so problems should be resvoled.

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Geeta
  • Fixed
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Matt Miller

All my repeating tasks disappeared from my schedule about 15 minutes ago. I still saw them on my board, just not on my scheduled. Once I resaved them they all reappeared. I'm not sure if this is any way related but I also noticed the dates for scheduling have been all over the place today. When I save a date the tasks are saving the times wrong. I've saved some things for 5 PM that randomly rescheduled to 2:30 AM. There's some weird stuff going on with the way things are being saved and scheduled on your app today.

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Ana Loraine
Quote from Alex Gokce

I, too, have been having this problem. I signed up on January 24th & until a few days ago the recurring attribute simply would not stick. I emailed & messaged Aymeric, the programmer/lead of this project, after which it started to work (though I received no acknowledgement or reply). Today, a recurring task that last recurred yesterday no longer recurs. Very frustrating.

Hi, Alex!

Our sincerest apologies if you haven't received a response from our founder.

May we request for the details on what was advised to you previously and for a screenshot of the tasks that did not recur? 

Our dev team will be more than happy to check this further.

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Alex Gokce

I, too, have been having this problem. I signed up on January 24th & until a few days ago the recurring attribute simply would not stick. I emailed & messaged Aymeric, the programmer/lead of this project, after which it started to work (though I received no acknowledgement or reply). Today, a recurring task that last recurred yesterday no longer recurs. Very frustrating.

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Ana Loraine
  • Under review

Hi,

Thank you for reaching out.

We'll be more than happy to check this further.


May we request for a screenshot of the repetition set up from the parent task menu? Also, kindly provide your Week Plan account's email address for reference.