Task keeps disappearing on the weekly planner until I search for it, after which it reappears

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  • zaktualizowano
  • Naprawione

I added an item on the webpage which keeps disappearing. I have to go search for it, and when the system finds it, then it shows up on the weekly plan.


This has happened several times today...

App:
Web app
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Support Team
  • W trakcie analizy

Thank you for reporting this issue. We are looking into it and fix asap.

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dhianabli

Hello, this happens to me too but most of the time even if I search for the task it is not found

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Support Team

What kind of task are you trying to add? Is it normal task or repeating task or Google calendar ?

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dhianabli

a normal task 

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Support Team

Thank you for the details. We will prepare a fix for this asap. 

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Aymeric
  • Naprawione

I believe this issue is fixed.

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emily

I had this same issue happen this morning...all tasks in my schedule are still on my phone app but they disappeared on my computer. When I search, they do come back up and I drag them back to today. But this is a pain and do not want to do this all the time. And certainly not pay for this service if it will work like this. Please help, thank you!

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Geeta

We regret for the inconvenience. The database had restored yesterday. It should be fine now. Our developers are monitoring the issue. Thank you for your patience and understanding.