Timer keeps running after completion

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  • updated
  • Fixed

Hi Aymeric.  With the new version of Weekplan, it seems that the focus timer continues to run even after I've completed a task

App:
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ryanlap13
  • Answer

Sorry for the delay.  I was locked out of the system and the holiday season snuck up on me.


Yes, the timer stops when I hit the stop button on the timer.  The issue is that if the timer is running and I complete the task, the timer does not automatically stop.  More so, it continues to log time on that completed task until i start a new timer for a different task or I hit the stop button.

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Ana Loraine
  • Fixed
Quote from ryanlap13

It seems to be fixed. Thanks  team!

Hi Ryan,


Thank you for the feedback.


Please don't hesitate to reach out if you need assistance with the app again.


Thank you for your time. Have a great day!

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ryanlap13

It seems to be fixed. Thanks  team!

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Ana Loraine
Quote from ryanlap13

Yes.  When I complete a task in Weekplan 2.0, the timer continues to run and log time on that task.

Hi Ryan,


Good day! I hope this email finds you well.


We are circling back to check if the issue with the timer is still present on your end?


Looking forward to your response.

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Ana Loraine
Quote from ryanlap13

Yes.  When I complete a task in Weekplan 2.0, the timer continues to run and log time on that task.

HI there!


Thank you for the response.


We have forwarded this to our dev team to make adjustments with the function.


Please stay tuned for the update. 

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ryanlap13

Yes.  When I complete a task in Weekplan 2.0, the timer continues to run and log time on that task.

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Boo L.
  • Under review

Hi Ryan,


Thank you for  getting back to us.  Just to clarify, are you still having this issue until now?

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ryanlap13
  • Answer

Sorry for the delay.  I was locked out of the system and the holiday season snuck up on me.


Yes, the timer stops when I hit the stop button on the timer.  The issue is that if the timer is running and I complete the task, the timer does not automatically stop.  More so, it continues to log time on that completed task until i start a new timer for a different task or I hit the stop button.

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Ana Loraine
  • Fixed

Hi there! 


We have not received your feedback in a while. We will be closing this ticket temporarily. Please feel free to reach out if you are still having the same issue. We'll be more than happy to assist you.

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Ana Loraine

HI again, 


May I just ask if it stops when you hit the "STOP" button on the timer?


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Ana Loraine

Hi there!


Thank you for sending those through.


I will forward this to our team for further checking.