Moving Task between days does not work

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hi there

I just realised that moving one task from one day to another does not work after todays maintenance.

It is impossible to set future date or to drag-and-drop.

after such operation the task goes back to previous day.

any ideas?

App:
Web app
Avatar
Helioworks
Quote from Geeta

Sorry I missed that and thank you for sharing the detailed video. 

As per video I noticed you are trying to drag a same day scheduled task (Task has time ) at the bottom of task which do not have specific time. Please note all the scheduled task has time display above of the tasks which do not have specific time in the same day. Task display's in the Week Plan calendar (scheduler) in chronological order of time. 

You can drag the task which do not have specific time in up and down in the same day. But if you try to drag the task have time to up or down the time of those will change according to their time. Also you update that time from edit task sidebar. 


Hope it will help. 


Thank you.

I'm sorry but if this function doesn't come back, I will cancel my subscription.

Why would you remove something so fundamentally useful and easy?

Dragging and dropping tasks is so simple, it's what we all want. 


You're saying that from now on if a user wants to unschedule a task from a day, they have to do 6 (six!!) clicks to remove the time? Instead of a single click & drag? Why?

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-1
Geeta

Sorry I missed that and thank you for sharing the detailed video. 

As per video I noticed you are trying to drag a same day scheduled task (Task has time ) at the bottom of task which do not have specific time. Please note all the scheduled task has time display above of the tasks which do not have specific time in the same day. Task display's in the Week Plan calendar (scheduler) in chronological order of time. 

You can drag the task which do not have specific time in up and down in the same day. But if you try to drag the task have time to up or down the time of those will change according to their time. Also you update that time from edit task sidebar. 


Hope it will help. 


Thank you.

Avatar
Helioworks
Quote from Geeta

Hi there,

Sorry for inconvenience but We are really trying hard to fix this issue for you, actually we are not getting this on our accounts, can you please send a recording so we can replicate and fix it

Thanks,

Geeta

Hi Geeta,

Here is the video I've already shared last week:

https://drive.google.com/file/d/1dDtBfbEg7BkgYDasewLhyVs2WBq11EXB/view?usp=sharing

Avatar
Geeta
Quote from Antoni Ruszkowski

and drag-and-drop also stopped working.

at the moment WP is almost useless :(

best

Hi there,

Sorry for inconvenience but We are really trying hard to fix this issue for you, actually we are not getting this on our accounts, can you please send a recording so we can replicate and fix it

Thanks,

Geeta

Avatar
Antoni Ruszkowski

and drag-and-drop also stopped working.

at the moment WP is almost useless :(

best

Avatar
Antoni Ruszkowski
Quote from Helioworks

Hi Geeta, the bug has not gone away. I cleared my data an restarted Firefox, but it still doesn't work.

same here.

the bug has came back AGAIN.

when I edit task in task details it goes to the future and comes back after 2-3 seconds.

how long do we have to wait to amend this once and for all? it is over 2-3 weeks with the same problem.

best,

Avatar
Helioworks
Quote from Geeta

Hi there,

We are sorry for the inconvenience. This issue should be fixed now. Please let know if you still face the same issue again.

Thank you for understanding.

Hi Geeta, the bug has not gone away. I cleared my data an restarted Firefox, but it still doesn't work.

Avatar
Geeta

Hi there,

We are sorry for the inconvenience. This issue should be fixed now. Please let know if you still face the same issue again.

Thank you for understanding.

Avatar
Helioworks
Quote from Geeta

Thank you for sharing the details. Did you click Save and Close button  at the bottom of edit task sidebar after making changes? Changes only save now clicking this button. Can you please share a video steps if it still not work. As we couldn't find any issue with your account. 


Looking forward hearing back from you. 


Thanks again.

Hi Geeta, please see a video here of the drag/drop issue.

https://drive.google.com/file/d/1dDtBfbEg7BkgYDasewLhyVs2WBq11EXB/view?usp=sharing

Avatar
Geeta

Thank you for sharing the details. Did you click Save and Close button  at the bottom of edit task sidebar after making changes? Changes only save now clicking this button. Can you please share a video steps if it still not work. As we couldn't find any issue with your account. 


Looking forward hearing back from you. 


Thanks again.