Moving Task between days does not work

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hi there

I just realised that moving one task from one day to another does not work after todays maintenance.

It is impossible to set future date or to drag-and-drop.

after such operation the task goes back to previous day.

any ideas?

App:
Web app
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Helioworks
Quote from Geeta

Because if you would like to keep that task on Week plan you need to put it somewhere. Either in scheduler or some list of the board? You are trying to remove it from the scheduler (from some date/ time) you need to keep that in some place and so that you can schedule it later

It functioned perfectly before, without the workaround you described.


I am constantly adapting my schedule and moving tasks from scheduled to unscheduled, across to the next day, etc. Having to do those extra steps has never been necessary before.

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Geeta

Because if you would like to keep that task on Week plan you need to put it somewhere. Either in scheduler or some list of the board? You are trying to remove it from the scheduler (from some date/ time) you need to keep that in some place and so that you can schedule it later

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John Steel

is there a reason why removal of date/time cannot be done without assigning it to a list?  Assignment to a list sounds like a workaround, not a solution.  If I can move a task into place, I should be able to undo that action by reversing what was done.

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Geeta
Quote from Helioworks

Also having problems. Cannot unschedule a task once it's been dragged into place. I'm on Firefox.


Manually removing a set time from a task does not work either.

You need to assign the scheduled task to a list then you can remove the date from the edit task sidebar to unscheduled it

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Geeta

Thank you for sharing the details but we could replicate the issue. Can you please hard reload or clear all the browser cache and try once again?

Your patience will be highly appreciated.

Thank you.

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Helioworks

Also having problems. Cannot unschedule a task once it's been dragged into place. I'm on Firefox.


Manually removing a set time from a task does not work either.

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John Steel

Having the same issues so this is not yet fixed.

Examples: 

  • I try to drag a task from Monday, no time set, to Tuesday at 8PM and the task goes to Monday at 8PM.
  • I attempt to change the date/time in a task to a future date and the task does not change.

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-1
Antoni Ruszkowski
Quote from Antoni Ruszkowski

now it works again, but a task moved from one day (example from 11:30) to another day goes to wrong hour (it is always 2 am).

any ideas?

best,

this happens only when you edit one task it details. when you drag-and-drop everything is fine...

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Antoni Ruszkowski

now it works again, but a task moved from one day (example from 11:30) to another day goes to wrong hour (it is always 2 am).

any ideas?

best,

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Antoni Ruszkowski
Quote from Support Team

Hi,

We just pushed a fix for it, can you please try again and update us. Sorry for inconvenience.

Thank you.

Support Team

after few hours of work without any problems the bug has appeared again.

could you please fix it?

best,