sync problem on destop browsers

Avatar
Antoni Ruszkowski
  • updated
  • Fixed

hi there,

since yesterday there is a major problem with syncing data on desktop browsers.


Week Plan shows only repeating tasks - and it does so in historical and forthcoming weeks. only present week is fine.

I checked on FireFox an Chrome.

on mobile device it works good (I checked on browser and mobile app).

please amend this ASAP.

best

App:
Web app
Replies 14
Avatar
1
Geeta
  • Under review

Hi there, 

Thank you for reporting this issue. Our dev's are working on it. We will get back to you with an update soon. 

Your patience will be highly appreciated. 


Thank you. 

Avatar
0
Antoni Ruszkowski
Quote from Geeta

Hi there, 

Thank you for reporting this issue. Our dev's are working on it. We will get back to you with an update soon. 

Your patience will be highly appreciated. 


Thank you. 

any ideas when this major bug will be repaired?

at the moment I am not able to plan anything, so WP is useless :(

best,

Avatar
1
Geeta

It will be fixed by today. We are sorry for the inconvenience. 

Thank you for understanding. 

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0
Support Team

Hi there,

can you please check it now and let us know, Thank you for your support

Thank you,

WeekPlan Support Team

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0
Antoni Ruszkowski
Quote from Support Team

Hi there,

can you please check it now and let us know, Thank you for your support

Thank you,

WeekPlan Support Team

nothing has changed.

the bug is still there. I checked on 2 computers and in private mode.

the only way to see my full time schedule in next week is through mobile phone.

please take a closer look.

best,

antoni

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0
Antoni Ruszkowski

previous weeks are also "cleared" from all tasks, exept repeating tasks. I am able to see them only through search function.

best,

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0
Antoni Ruszkowski

to give you another hint - I am able to see whole day (in next week) when I switch view from "week" to "day" (in "month" view everything is also ok).

so it seems that all data is unavailable only in the whole week view.

hope it helps a bit.

Avatar
0
Support Team

Hi there,

Sorry for inconvenience caused, We reverted the latest changes to last week and it should behave like last week now, Please check after 15 minutes and update us if problem is fixed for you.

Thanks,

Support Team

Avatar
0
Antoni Ruszkowski
Quote from Support Team

Hi there,

Sorry for inconvenience caused, We reverted the latest changes to last week and it should behave like last week now, Please check after 15 minutes and update us if problem is fixed for you.

Thanks,

Support Team

now everything looks and works great :) - recent, past and future weeks in weeks view :)


but there is a strange new bug - when I scroll the task list to the bottom Week Plan after 2-3 seconds takes me to the top of the list...

any ideas why it started behaving like this?

best
Avatar
0
Geeta

Hi there,

Thanks for quick check and get back to us, wait for few minutes that problem will be fixed too, we are redeploying client  to old version as well.

Thanks,
Geeta


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