Drag & drop de-scheduling

Avatar
Helioworks
  • updated
  • Fixed

Hello Weekplan team/Aymeric,


I'd like to know if the drag & drop functionality for de-scheduling tasks on the web app is now permanently removed, or if it will be coming back.


As I've said in a previous post, it was super easy and convenient in the past to de-schedule a task. A simple, single click, drag and drop - done.


Now it takes 6 clicks to de-schedule a task.

Please could you confirm if this is an intentional UX choice or a bug that is yet to be fixed, it was unclear on the other post.


App:
Web app
Replies 12
Avatar
0
Geeta
  • Fixed
Avatar
0
Helioworks
Quote from Geeta

Hi there,


My sincere apologies for the delayed reply. We have worked hard to fix this issue, and we're pleased to let you know that the fix is now pending release. We expect the release to be completed within 1-2 days.

Thank you for your patience and understanding. We hope this resolves your issue and please don't hesitate to reach out if you need any additional assistance.

Regards, 

Geeta 

Support Team | Week Plan 

Hi Geeta & WP team,

Just wanted to say thanks again for this fix. Tested today and working great as it used to. Makes a big difference to me, much appreciated!

Avatar
0
Helioworks

Hi Geeta,


That is great news, thanks for the update!

Avatar
1
Geeta

Hi there,


My sincere apologies for the delayed reply. We have worked hard to fix this issue, and we're pleased to let you know that the fix is now pending release. We expect the release to be completed within 1-2 days.

Thank you for your patience and understanding. We hope this resolves your issue and please don't hesitate to reach out if you need any additional assistance.

Regards, 

Geeta 

Support Team | Week Plan 

Avatar
0
Helioworks
Quote from Helioworks

Hi Geeta,

I hope you are well. Could I please ask if there is any update on this? Thanks.

Hi Geeta,

Could I please ask for an update? It has been quite a while now. Thanks.

Avatar
0
Helioworks
Quote from Geeta

Hi there, 

My sincere apologies for the delayed response. I will check it with the dev today again and get back to you asap. 

Your patience will be highly appreciated. 

Thank you. 

Hi Geeta,

I hope you are well. Could I please ask if there is any update on this? Thanks.

Avatar
0
Geeta

Hi there, 

My sincere apologies for the delayed response. I will check it with the dev today again and get back to you asap. 

Your patience will be highly appreciated. 

Thank you. 

Avatar
0
Helioworks

Hi Geeta,


I'm sorry but that doesn't help.


You are missing my point. This used to be possible. Dragging a scheduled task to the bottom to unschedule it.


It used to take a single drag and drop to unschedule a task.


Now it takes 6 clicks.


Why?

Avatar
0
Geeta

Hi there, 

My sincere apologies for missing this ticket. 

I checked the video for the issue. You are trying to drag a scheduled task in the same day below the unscheduled task.  Please note that in a day, the task(s) has time will always be on the top of task has no time.  The list will display the task sorted on the basis of time.  You can rearrange the unscheduled time tasks on the same day. They should be draggable. 

Hope it will help. Let me know if you need further assistance. 


Thank you. 

Avatar
0
Helioworks
Quote from Geeta

Hi there, 

Thank you for reaching out. 

Drag and drop should work in web app. May we ask some more details like are you trying to drag recurring or normal task? Normal task should be draggable. It would be great if you share some screen recording of the issue to check it further. 

Thank you. 

Hello,

I just wondered if there is any update to this issue yet?


Thanks!


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