unfinished tasks roll over

Avatar
  • updated
  • Answered
There were once an option, that unfinished tasks roll over to the next week. Where has this gone? Please re-add this option or let me know how to enable it again. Thank you.
App:
Pinned replies
Avatar
Aymeric Founder
  • Answer
  • Answered
Hi Andrea, the option has been moved in your workspace settings page.
If you click on your workspace name (most likely "Just me"), a menu will appear. Next to "Just me" you should see a pen icon. 
This is where you can set that option.
Note that there is currently a glitch that requires you to refresh the page on the planner page to get that feature working.
Needless to say, it will be fixed soon :)
Avatar
Aymeric Founder
  • Answer
  • Answered
Hi Andrea, the option has been moved in your workspace settings page.
If you click on your workspace name (most likely "Just me"), a menu will appear. Next to "Just me" you should see a pen icon. 
This is where you can set that option.
Note that there is currently a glitch that requires you to refresh the page on the planner page to get that feature working.
Needless to say, it will be fixed soon :)
Avatar
calvinwilliamsjr

my tasks are not rolling over when complete. Can you help?

Avatar
Ana Loraine
Quote from calvinwilliamsjr

my tasks are not rolling over when complete. Can you help?

Hi, Calvin!


You can only set uncompleted tasks to roll over. 


Kindly visit this page for reference:


https://support.weekplan.net/knowledge-bases/4/articles/1823-how-to-set-tasks-to-roll-over-automatically-when-not-completed

Avatar
Ana Loraine
Quote from calvinwilliamsjr

is this not correct? Screen Shot 2018-11-04 at 3.37.28 PM.png

Hi, Calvin!

Are you looking for an option to roll over Completed task as advised on your first message?

If so, please be advised that only Uncompleted tasks (with or without start time) can roll over. One limitation is that you can't roll over tasks that are set for repetition. 

Avatar
calvinwilliamsjr

I am looking for tasks that did not complete and do not repeat to roll over, is that possible?

Avatar
Ana Loraine
Quote from calvinwilliamsjr

I am looking for tasks that did not complete and do not repeat to roll over, is that possible?

Hi, Calvin!

Thank you for your clarification.

The uncompleted tasks should automatically roll over after saving this setting below.  Did it work on your end afterwards?

Avatar
Ana Loraine
Quote from Ana Loraine

Hi, Calvin!

Thank you for your clarification.

The uncompleted tasks should automatically roll over after saving this setting below.  Did it work on your end afterwards?


Hi, Calvin!

May we ask for you to try refreshing the page? The changes will not reflect if the app was kept open for a while.

We will wait for your feedback.

Avatar
calvinwilliamsjr
No it did not. That is my error
Avatar
calvinwilliamsjr
Yes I tried that. No change.