Google calendar integration no longer working

Avatar
Jason Brindley
  • opdateret
  • Fast

I recently needed to disconnect and then reconnect my Google calendar. Now I cannot see any events from any of my Google calendars. I reset, refreshed and reconnected many times over the last week. It's been two days since the last reconnect, but still no events have appeared.

Has anyone else suddenly had the same problem?

App:
Web app

Hvordan vurderer du den kundeservice, du har modtaget?

Tilfredshedsangivelse af Jason Brindley 1 år siden

Very fast response 5*

Tilføj en kommentar om kvaliteten af den support du modtog (frivilligt):

besvarelser 9
Avatar
0
Geeta
  • Under vurdering

Hi Jason,

Could you please share your registered id.

Regards,

Geeta

Avatar
0
Jason Brindley

Hi Geeta,

I use se7enhedd@me.com to log in, if that's my id

Avatar
0
Geeta

Hi Jason,

Thank you for sharing. Would you kindly re-validate from your end to confirm if everything is working as expected?

Regards,

Geeta

Avatar
0
Jason Brindley

Hello,

Yes, it is working again now after a few reconnects. Thank you for sorting this out so quickly.

j

Avatar
0
Geeta
  • Fast

Welocme

Avatar
0
Jason Brindley

Hello. This problem has resurfaced - no Google Calendar events appear, neither my own nor subscribed calendars e.g. public holidays

Avatar
0
Geeta

Hi,

Issue has been resolved now. Can you please check and confirm?

Regrads,

Geeta

Avatar
0
Jason Brindley

Yes, events are syncing again. Thank you.

But, some other calendars do not come over i.e. public holidays, which isn't essential but would be useful. I've tried both Google and Outlook holiday calendars, and neither appears.

Avatar
1
Geeta

We are grateful for your feedback. The fix is on the way. Our devs are doing their best to make it happen.

Regards, 

Geeta