+3
Not a bug

Uncompleted tasks aren't moving to the following day

OriolB 2 years ago • updated by calvinwilliamsjr 2 months ago 12

The tasks I didn't complete a certain day are not moving to the following day. They stay in the day I created them so I have to move them manually. This wasn't working like this before. I am not referring to recurrent tasks, which I know are not automatically moved by default.

App:
GOOD, I'M SATISFIED
Satisfaction mark by OriolB 2 years ago
Under review

Hi!

Thank you for your message and we sincerely apologize for the delay in response. We have been receiving a spike of support requests due to the recent changes.

We understand that you are having issues with the moving of tasks from day to day.

Uncompleted Tasks should automatically roll over to the next day by default, please also check your settings just in case it has been unchecked, more information from our FAQ here.


On another note, I can confirm that the issue has also been forwarded to our tech team and that they have advised that the issue has been resolved.

Please reply as to confirm if you are still having the same issues.

Kind regards,
Jocelyn




Thank you! Yes it is working fine now :)

This is happening to my uncomplete tasks after the new UI. It was automatically moving to the next day before this. Yes I have enabled it in settings. Thanks

Under review

Hi there!


Thank you for reaching out.


May we ask for a screenshot of these tasks and the settings of your team workspace for reference?


This issue can be closed.  It is no longer happening.  Thanks!
Fixed

Hi there!


Thank you for letting us know.


Please feel free to reach out again if you need further assistance with the app.


Have a great day!

It is still happening for high impact tasks. Normal ones get moved to the next day ... the ones which I had in the high impack tasks and moved to week did not move forward. Thanks




Paul Choong
SEO & SMM Consultant
Datavatic Media
m:+6012-482-5032
w:datavatic.com
Under review

Hi there!


Thank you for reaching out.


May we ask for a screenshot of these tasks and the settings of your team workspace for reference?

Hi


Thank you for sending that through.


May we ask if you tried setting a start time and check if the functions works afterwards?


Not a bug

Hi,


Good day. I hope this email finds you well.


We are just circling back as we haven't heard back from you yet. 


Please feel free to reach out if the issue is still present on your end. Meanwhile, we will close this ticket temporarily.