Editing duration of a repeating task does not affect future occurrences

Avatar
melcontreras28
  • mis à jour
  • Corrigé

I am changing the duration of a repeating tasks to 30min but this only changes the current instance, not the future ones, which are remaining set at 15min. I do not have the option to "edit only current instance" (something like that) checked.

App:

Comment évalueriez-vous le service client qui vous a répondu ?

Note de satisfaction par melcontreras28 il y a 8 ans

Ajoutez un commentaire sur la qualité de l'assistance que vous avez reçue (optionnel):

Réponses 3
Avatar
0
Aymeric Founder
  • Corrigé

Closing this item. Feel free to reopen if this error still exists.

Avatar
0
melcontreras28
Citation de Aymeric

Do you have the little repeating symbol on the task you have edited?

Yes. What I am thinking is that maybe because I had so many duplicate repeating tasks because of the bug that was happening before that maybe the reason they don't change is because they belong to a different "series". I hope I explain myself well. I think I will delete all repeating tasks and create new ones to make sure the ones there are all linked together and I can be 100% sure they belong to the same series...

Avatar
0
Aymeric Founder
  • À l'étude

Do you have the little repeating symbol on the task you have edited?


Portail d'assistance aux clients par UserEcho