Creating a repeating task creates a duplicate task that is not repeating

Avatar
melcontreras28
  • mis à jour
  • Corrigé

I really love the idea of WeekPlan and subscribed to a Pro plan but the bugs are driving me insane and it is making it incredibly frustrating to use the app. Especially when it comes with creating, editing and deleting a repeating task. That function simple does not work well.


Now when I create a new repeating task it creates a duplicate that is not a repeating task but that appears every day of the week (like single occurrences that happen daily) in addition to the repeating task.

App:

Comment évalueriez-vous le service client qui vous a répondu ?

Note de satisfaction par melcontreras28 il y a 8 ans

Ajoutez un commentaire sur la qualité de l'assistance que vous avez reçue (optionnel):

Réponses 23
Avatar
0
Nightshade

I have those. I now have up to fifteen duplicates on a single day

Avatar
1
kerynmproductive

Tasks not moving to next day, tasks repeating that shouldn't be repeating, duplicated tasks, can't delete repeating tasks. I'm on a pro plan too, I REALLY want this to work well. I would rather no more features added until all the bugs were fixed because it feels almost unusable right now. I have voted for as many bugs as I can but there's just too many at this point.

Avatar
0
Aymeric Founder
  • À l'étude
Citation de Nightshade

I have those. I now have up to fifteen duplicates on a single day

This should not happen anymore now. Did it happen in the last 24 hours?

Avatar
0
Aymeric Founder
Citation de kerynmproductive

Tasks not moving to next day, tasks repeating that shouldn't be repeating, duplicated tasks, can't delete repeating tasks. I'm on a pro plan too, I REALLY want this to work well. I would rather no more features added until all the bugs were fixed because it feels almost unusable right now. I have voted for as many bugs as I can but there's just too many at this point.

We just released a new version that has introduced new bugs. Although we have a tester in the team to prevent situations like this, the change was too big to prevent all bugs to slip. Sorry for the rough sailing, we are working on solving the bugs.


Unfortunately, it is generally quite hard to reproduce the issues. If you could present us with a specific list of steps for each bug you find, it will help speed up the process of fixing them.


Thanks.

Avatar
1
melcontreras28
Citation de Aymeric

We just released a new version that has introduced new bugs. Although we have a tester in the team to prevent situations like this, the change was too big to prevent all bugs to slip. Sorry for the rough sailing, we are working on solving the bugs.


Unfortunately, it is generally quite hard to reproduce the issues. If you could present us with a specific list of steps for each bug you find, it will help speed up the process of fixing them.


Thanks.

I've noticed something particularly strange happens with those tasks that are located in the first position (start of day). When you try to move those to a different time of day, it creates a duplicate task, in the day you are editing AND in the following days.

Avatar
0
melcontreras28

It just happened to me again. I moved the first task to another time of day, that causes the page to refresh on its own and that creates a duplicate and the repeating task that I tried to move stays in the first position while I have now a duplicate in another time of day. I wish the page didn't refresh on its own. I wish I could make all changes, then click a "Refresh" or "Save changes" button.

Avatar
0
melcontreras28
Citation de Aymeric

We just released a new version that has introduced new bugs. Although we have a tester in the team to prevent situations like this, the change was too big to prevent all bugs to slip. Sorry for the rough sailing, we are working on solving the bugs.


Unfortunately, it is generally quite hard to reproduce the issues. If you could present us with a specific list of steps for each bug you find, it will help speed up the process of fixing them.


Thanks.

I think if this web app worked it would be awesome. I can help report what I find and hopefully your team can remedy!

Avatar
0
Catherine Hallowes
Hi Aymeric

Thank you, I'm glad it will now stop happening.  Is there a way of clearing future weeks of all the aggregated duplicates without having to go through and delete each one individually?  I've fixed this week manually and it has now stayed that way but I need a mass refresh on future weeks because, looking ahead, I can see they still have fifteen dupicates for each recurring task.  I really don't want to spend an hour clearing the dross each week before I can use the planner.

Regards
Catherine
Avatar
0
kerynmproductive
Citation de Aymeric

We just released a new version that has introduced new bugs. Although we have a tester in the team to prevent situations like this, the change was too big to prevent all bugs to slip. Sorry for the rough sailing, we are working on solving the bugs.


Unfortunately, it is generally quite hard to reproduce the issues. If you could present us with a specific list of steps for each bug you find, it will help speed up the process of fixing them.


Thanks.

I know that you have a small team and are working hard. I'm also aware of the new version. There is no list of steps though, the issues just appeared. Being able to delete repeating tasks seems to be fixed for now, thank you! But a quick couple from above:


After the change I suddenly have these tasks recurring each week day even though they're not repeating tasks, which means I can't delete one to delete the rest. But I do also have a repeating version of these tasks that I had setup before the change for each week day. The problem is really that because they're suddenly repeating every week day for eternity it would take me forever to manually delete each one:


The other problem after the change was that non-completed tasks (that weren't repeats) weren't rolling over to the next day like they used to. Can't tell until tomorrow if this has been fixed.


Thanks!!

Avatar
0
Aymeric Founder
Citation de Catherine Hallowes
Hi Aymeric

Thank you, I'm glad it will now stop happening.  Is there a way of clearing future weeks of all the aggregated duplicates without having to go through and delete each one individually?  I've fixed this week manually and it has now stayed that way but I need a mass refresh on future weeks because, looking ahead, I can see they still have fifteen dupicates for each recurring task.  I really don't want to spend an hour clearing the dross each week before I can use the planner.

Regards
Catherine

Could you please let me know your WeekPlan email address so that I can check your account? (maybe send me a private message)


Portail d'assistance aux clients par UserEcho