Billing

sfoucher

fa 8 anys
actualitzat fa 8 anys
Fixed

You really need to change the billing/plan section in the settings, there is no option for monthly pro in the available list of pricing plans, it shouldn't be a combo box dropdown that doesn't show what plan you have chosen. I unwillingly changed for ultimate monthly, which I don't need, without receiving any email feedback.

Unfortunately, I had to cancel my subscription because I couldn't go back to pro monthly (Annual pro gives me a 404 error).

Thank you

App:

Replies 3

vells primer
nous primer vells primer

Jocelyn

fa 8 anys
Under review

Hi!

Thank you for your message and we sincerely apologize for the delay in response.

You can view our Pro and Ultimate Plans subscription in the link below:

https://app.weekplan.net/#view=Pro

Should you need further assistance, please let us know.

Kindest,
Jocelyn

Respondre Enllaç

Aymeric Founder

fa 8 anys
Fixed

We are now showing the monthly PRO options in the combobox. Thanks for letting us know.

Respondre Enllaç

sfoucher

fa 8 anys

Hello,

On the same subject, two suggestions:

1. please specify the type of plan in your invoices: for instance WEEKPLAN PRO ANNUAL or WEEKPLAN PRO MONTHLY. Ideally, you should also give the subscription period.

2. on you webpage: https://app.weekplan.net/#view=Pro give the total amount, not just the amount per week.

Samuel

Respondre Enllaç