Billing

  • opdateret
  • Fast

You really need to change the billing/plan section in the settings, there is no option for monthly pro in the available list of pricing plans, it shouldn't be a combo box dropdown that doesn't show what plan you have chosen. I unwillingly changed for ultimate monthly, which I don't need, without receiving any email feedback.


Unfortunately, I had to cancel my subscription because I couldn't go back to pro monthly (Annual pro gives me a 404 error).


Thank you

App:
Jocelyn
  • Under vurdering

Hi!

Thank you for your message and we sincerely apologize for the delay in response.


You can view our Pro and Ultimate Plans subscription in the link below:

https://app.weekplan.net/#view=Pro


Should you need further assistance, please let us know.

Kindest,
Jocelyn




Aymeric
  • Fast

We are now showing the monthly PRO options in the combobox. Thanks for letting us know.

sfoucher

Hello,


On the same subject, two suggestions:

1. please specify the type of plan in your invoices: for instance WEEKPLAN PRO ANNUAL or WEEKPLAN PRO MONTHLY. Ideally, you should also give the subscription period.

2. on you webpage: https://app.weekplan.net/#view=Pro give the total amount, not just the amount per week.


Samuel