Turn off sound

  • updated
  • Under review

Is there a way to turn off the sounds? If I’m listening to anything and check off a task, it stops what is playing and gives me the bell sound. If I try to just hit play, it repeats the bell sound. I have to go back to the app and restart what I was listening to.

App:
Web app
Ana Loraine
  • Answered

Hi, again! 


I checked with our tech team and the option to turnoff the sound from the app is not yet available.

You may check if this is available in your browser settings.

Let us know if you have other questions or concerns.


Thank you!

Ana Loraine

Hi there! 


Thank you for reaching out.


May we please have the following? I'll be more than happy to check this with our tech team.


* Browser
* Operating system
* Application you are using along with the Weekplan web app


Thank you for your patience. Looking forward to hearing from you.

schmatt

I’m using safari on iOS 11.0.3. I use the web app on my ipad.

Ana Loraine

Hi,


Thank you for the response.


May we ask what applications you were using when getting the bell sound and this already happened before?


schmatt

It’s happened with multiple applications. Main ones are the apple podcast app, overcast and music app.

schmatt

Can you please, please, please either get rid of the ding or make it an option? It is so annoying. I’m listening to music or podcasts, and I don’t want to check a task off, because I’ll have to go and restart it.

schmatt

One more time. Can you please remove the audible "ding" when you check a task complete? This happens in any web browser I'm using. It is especially irritating, because I typically use my ipad. I am typically listening to either music or a podcast. It stops this and makes the audible ding. I have to go back into the app to restart what I was listening to. If I just hit play, it will replay the "ding".

Ana Loraine
Quote from schmatt

One more time. Can you please remove the audible "ding" when you check a task complete? This happens in any web browser I'm using. It is especially irritating, because I typically use my ipad. I am typically listening to either music or a podcast. It stops this and makes the audible ding. I have to go back into the app to restart what I was listening to. If I just hit play, it will replay the "ding".

Hi,


Thank you for following up on this request.


Currently, our dev team is focused on more pressing functions of the app and keeping the web app bug - free.


We cannot guarantee anything yet regarding this request, however,I have forwarded this suggestion to our founder for consideration on our future update.


Aymeric

We are going to disable sounds on iOS to prevent this issue.

schmatt

Thank you. I just want to be clear that this is through the web app on an ios device.