0
Fixed

Bug in Iphone App after update 3.07

undwie 2 years ago updated by Ana Loraine 2 years ago 15

I can,t drag and drop tasks to a different position on the same day in the weekview of the iphone app. The task jumps sometimes to a different position. I have an Iphone 6s with ios 11

App:
iOS app
Under review

Hi there,


Thank you for reaching out and  we  are  extremely sorry to hear about your concern. We will forward  the concern to the  independent developer  for the iOs app.


If you don't mind sending us a screenshot of the issue please?


Regards,


When tthe order of my tasks is 1,2,3,4 and i want to drag the task 4 up between 1 and 2 (1,4,2,3) it jumps after 1 second below the 2 (1,2,4,3). 


I cant drag them between 1 and 2. 


The reordering Bug keeps the same after Update to Version 3.08 

I have deinstalled and installed the app.

The reordering Bug at the iphone desribed above keeps the same after update 3.09. 


In my point of view to control the order of tasks is an basic function also on the iphone. 

Thank you for sending those screenshot for reference and clarifying your concern. 


We will have our tech team have a look into this. Please let us know if you see any changes with the issue. 

I am now a paying user because i belief in the potential of weekplan. 


Fyi if i didnt mentioned it, this bug was only introduced after update version 3.07. 

Have a good weekend. 

Thank you for upgrading your plan. 

I am now requesting for an update from our tech team regarding this.


Please let us know if there's any changes with the app on your end. Meanwhile, you may also want to try using the web app instead.

Hello, what is the status about the bug ?

Tasks are still jumping around. I can‘t put them in order and work with the weekplan App. 

Its a month ago since i heard something about this important bug. I stil cant youse the app when tasks are junping. 

Hi there!


Thank you for following up on your concern.


We have forwarded this to the developer and we are waiting for the deployment to fix the bug.


Your continuous understanding is most appreciated. 

After updating to version 3.10 if you drag and drop only 1 task it now works. 

But if you drag 1 task and then another and anoter one etc. some of them

jump back. 

Try to drag and drop 4 task in reverse order to the original order in the iphone app and you see what i mean. 

Thank you for your feedback with the upgrade.


I will send this to our ios developer for further checking.