0
Fixed

V2 bugs and 2018 plan

christian.bonnet 2 years ago updated by Ana Loraine 2 years ago 13

Hello,


Still a lot of bugs in V2, with all browser, (stretched display, poor readability, anything created in goal screen as no effect in calendar, ...). New integrations like Outlook are great but not useful if the overall user experience is bad.


V1 is good but not worth my actual subscription and V2 not usable regarding bugs. I have for now abandonned the idea of using Weekplan, unless real effort toward support and bugs in 2018.

App:
Web app
Under review

Hi there!


Thank you for your feedback on the Vnext version.


II will be sharing this with our dev team and founder.We hope you will check back and try Weekplan again in the future.

Christian, may I see the stretched display issue on a screenshot maybe?

What about the poor readability, is it because of the lack of contrast?


And finally, you need to schedule the high impact tasks you create in the Goals module by clicking on the cells on the right.

Hello,


First thank you for your answers, for the poor readability yes it is the lack of contrast.


For the display my reference of what it should be are the official screenshots, here is mine :


I'm gonna test again for the Goals, thank you :)

Hi,


Thank you for sending that screenshot through.


I am unable to replicate this on my end but I have forwarded this to our dev team for further checking.


With regards to the contrast, our team is still working on improving the interface of the app. We have noted your suggestion for our future updates.


Again, we appreciate your time sharing this with us.


Have a great day.

Hi,

Could you please check again if you still see this problem. If you do, can you let us know what operating system and browser your facing this problem in. 

You can check the browser info quickly by visiting this link, http://www.whatsmybrowser.org/

Hi,


I still have the problem, here is my current browser info : https://whatsmybrowser.org/b/WEJN489 (i have tried with different ones)



May I ask you to clear your browser's cache and try again please? I am asking because the UI has changed now and I would like to confirm you are seeing the latest changes. 


Thanks!

Same with the browser's cache cleared :/

Hi,


Thank you for confirming.


For additional reference, may we ask for a screenshot with the new interface?


We appreciate your patience.

Hi,


Thank you for sending that through.


I will forward this to our dev team for further checking.

Hi there!


Good day.


We are checking back if you are still having this same issue with the app? We have made few update recently and most of the issues were resolved. 


Please feel free to reach out if you are still having this issue. We'll be more than happy to assist you!


Have a great day!

Fixed

Hi there!


Good day.


We have not heard from you in a while. Please be advised that we are closing this ticket for the meantime.


If you are still needing assistance, please let us know. We'll be more than happy to help!


Have a great day!