Hello WeekPlan, with the new design. came a problem: When creating a new task anderen opening the high impact tasks bar I cannot scroll down through the list of my high impact tasks. Its just fixed on screen. Same with my list of roles. (Android 7.0).

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  • mis à jour
  • Corrigé
App:
Android app
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Urscumug

addition: Same issue with the "Prioritize" view when going there from the day's view (Android 7.0)

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Ana Loraine
  • À l'étude

Hi there!


We are sorry to hear about this.


May we please have a screenshot for reference? We'll be more than happy to check this further.


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Urscumug

Hello Ana,
making a screenshot of a non-moving menu isnt really the point... Apart from that I dont want to post my list of personal roles in public. Let me explain the problem:


Week Plan Android App.
I hit the "Add task" button.

I type any task into the upper container.

I hit the "high impact tasks" symbol button at the bottom.

My white coloured list of high impact tasks appears.

My list list of high impact tasks contains more than 11 high impact tasks, but (because ot the limited screen size) the menu shows only 11 high impact tasks under the "no high impact task" line.

The list is fixed and I cannot scroll down to high impact task 12 plus.

This problem occurs since the design update was made.
Before the design update it was possible to scroll down to high impact task 12 plus.


Same with the roles:

Week Plan Android App.
I hit the "Add task" button.

I type any task into the upper container.
I hit the "role" symbol button at the bottom.
My colourful list of roles appears.
My list list of roles contains more than 12 roles, but (because ot the limited screen size) the menu shows only 12 coloured role boxes under the white "no role" box.
The list is fixed and I cannot scroll down to role 13 plus.

This problem occurs since the design update was made.
Before the design update it was possible to scroll down to role 13 plus.

Avatar
Ana Loraine
Citation de Urscumug

Hello Ana,
making a screenshot of a non-moving menu isnt really the point... Apart from that I dont want to post my list of personal roles in public. Let me explain the problem:


Week Plan Android App.
I hit the "Add task" button.

I type any task into the upper container.

I hit the "high impact tasks" symbol button at the bottom.

My white coloured list of high impact tasks appears.

My list list of high impact tasks contains more than 11 high impact tasks, but (because ot the limited screen size) the menu shows only 11 high impact tasks under the "no high impact task" line.

The list is fixed and I cannot scroll down to high impact task 12 plus.

This problem occurs since the design update was made.
Before the design update it was possible to scroll down to high impact task 12 plus.


Same with the roles:

Week Plan Android App.
I hit the "Add task" button.

I type any task into the upper container.
I hit the "role" symbol button at the bottom.
My colourful list of roles appears.
My list list of roles contains more than 12 roles, but (because ot the limited screen size) the menu shows only 12 coloured role boxes under the white "no role" box.
The list is fixed and I cannot scroll down to role 13 plus.

This problem occurs since the design update was made.
Before the design update it was possible to scroll down to role 13 plus.

Hi, Urscumug!


Thank you for the response and for clarifying your concern.


For future reference, you may send your concern with screenshots through a private ticket.


I will forward this to our dev team for further checking.

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Urscumug

Thank you, Ana, for your response. Can you advise me how to get/use a private ticket? 

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Urscumug

Its fixed! Great!!! Thanks a lot for repairing this issue!!

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Ana Loraine
  • Corrigé
Citation de Urscumug

Its fixed! Great!!! Thanks a lot for repairing this issue!!

Hi, Urscumug!


Thank you for confirming that it's working on your end now.


To submit a ticket, just go to our website and select "Submit A Ticket" at the bottom of our page. There's a tab where you can select "Private". This way, the details provided on your ticket are not shared to our web community.