Quadrant view empty

  • bijgewerkt
  • Under review

Hi All, 

Recently, when I click on "Prioritize" the quadrant view is empty (nothing shows up). Has anyone else had this issue? 


Thanks!

App:
Web app
Ana Loraine
  • Under review

Hi there!


Thank you for reaching out.


We are unable to replicate this on our end.




May we ask if you are looking into the quadrant within the day or week?


Also, if we may ask for a screenshot of this for reference?


Looking forward to your response!

SAinsley
Hi,
When I am in week view, there is a button at the top right that says "Prioritize", and when I click on this I get a blank quadrant. If I go to a day and use the drop down (as shown in your email), I get the same blank quadrant.

See attached.

Thanks!
Shaara
Attachments:
Screen Shot 2018-03-15 at 2.43.17 PM (2).png
Ana Loraine
Quote from SAinsley
Hi,
When I am in week view, there is a button at the top right that says "Prioritize", and when I click on this I get a blank quadrant. If I go to a day and use the drop down (as shown in your email), I get the same blank quadrant.

See attached.

Thanks!
Shaara
Attachments:
Screen Shot 2018-03-15 at 2.43.17 PM (2).png

Hi, Shaara!


Thank you for sending that through.


May we ask for a screenshot of your schedule page/calendar for reference?


Also on one of your current tasks, can you please try marking it as "Important" and "Urgent"?


This way we can also check if the task will appear in the quadrant when you click "prioritize".




Looking forward to your response!

SAinsley
Hi,
Here is a screen shot of my week. I have plenty of urgent tasks, and nothing shows up in the prioritize.

Thanks!
Shaara
Attachments:
Screen Shot 2018-03-16 at 3.19.19 PM (2).png
Ana Loraine
Quote from SAinsley
Hi,
Here is a screen shot of my week. I have plenty of urgent tasks, and nothing shows up in the prioritize.

Thanks!
Shaara
Attachments:
Screen Shot 2018-03-16 at 3.19.19 PM (2).png

Hi, Shaara!


Thank you for sending that through.


One of our dev looked into this and upon checking, it shows that your tasks are visible on the quadrant view.


Is it possible to ask for a video clip of what you are seeing on your end? We are more than happy to check this further.


We use Gyazo to create GIFs like the one on our previous message.


Looking forward to your response!