Google calendar events appear only after refresh

  • uuendatud
  • Ülevaatamisel

Google events appear to my weekplan calendar only after I refresh my browser window.


This is the biggest issue I think at all. I stopped using Weekplan because of it.



Peter

App:
Web app
AngelaMia

My calendar events stopped refreshing over a month ago and I cannot get them to return. I have tried revoking access and restoring it, syncing it, refreshing, but nothing puts my Google calendar items on my Weekplan schedule. I have not been able to use it in a months. I would like a refund.

AngelaMia

I also tried deleting the app from my phone, as well as trying to restore the calendar connection via my desktop, laptop, and a Chromebook. Nothing works.

Ana Loraine
  • Ülevaatamisel
Quote from AngelaMia

I also tried deleting the app from my phone, as well as trying to restore the calendar connection via my desktop, laptop, and a Chromebook. Nothing works.

Hi, 


We are sorry to hear about this.


Please be advised that we followed up with you regarding this concern on your other ticket but we have not received a response.


As requested, we have refunded your current subscription.


Ana Loraine

Hi, Peter!


Thank you for bringing this to our attention.


Please be advised that there was an issue with the Google sync and our dev team had already fixed this issue.

AngelaMia
Thank you. I will try again. 
PeeterMa


Still not functioning. New items  from Google Calendar appear on the page only after the browser refresh.


Peter

AngelaMia
Quote from Ana Loraine

Hi, 


We are sorry to hear about this.


Please be advised that we followed up with you regarding this concern on your other ticket but we have not received a response.


As requested, we have refunded your current subscription.


WHAT IS GOING ON.... I got Week Plan working, finally, after seeing your reply to Peter and trying again. Now my account is DELETED. Seriously, what the heck? You just delete without discussing it with me? And what other ticket are you talking about? I have no other ticket. I did not receive a refund. VERY FRUSTRATED!

Aymeric
Quote from AngelaMia

WHAT IS GOING ON.... I got Week Plan working, finally, after seeing your reply to Peter and trying again. Now my account is DELETED. Seriously, what the heck? You just delete without discussing it with me? And what other ticket are you talking about? I have no other ticket. I did not receive a refund. VERY FRUSTRATED!

Let me check your account

Aymeric
Quote from AngelaMia

WHAT IS GOING ON.... I got Week Plan working, finally, after seeing your reply to Peter and trying again. Now my account is DELETED. Seriously, what the heck? You just delete without discussing it with me? And what other ticket are you talking about? I have no other ticket. I did not receive a refund. VERY FRUSTRATED!

You have requested to cancel your subscription. Week Plan is a paid product. Since you run out of trial days, you cannot access Week Plan unless you upgrade. Did I misunderstand what the problem is?

AngelaMia
Quote from Aymeric

You have requested to cancel your subscription. Week Plan is a paid product. Since you run out of trial days, you cannot access Week Plan unless you upgrade. Did I misunderstand what the problem is?

I never requested you cancel my subscription. I wrote that if you can't get the product to work, I want a refund. (See above.) You wrote 6 hours ago that devs fixed it. I tried again, and it worked. Six hours later, I opened it again to check my schedule for tomorrow, and I get notice that my trial has expired. I have been a paid customer for months. It didn't work for a month, but then you fixed it, and now it's GONE? FIX IT