0
Fixed

"resource not found" after browser inactivity

Victoria Chen 5 years ago updated by Boo L. 2 years ago 15
Hi Aymeric,

Desired Outcome
* clicks on "done" button of task
* task is crossed out, bell sound played, and task moved to the bottom of the list

Bug Description
* clicks on "done" button of task
* task is crossed out, bell sound played, and task moved to the bottom of the list
* "Resource not found" pop up appears (see screenshot)
* clicks "Reload" button
* Page reloads
* task reappears at original position, not crossed out
* clicks on "done" button of task
* task is crossed out, bell sound played, and task moved to the bottom of the list

How to Duplicate
Leave browser inactive for quite a while. This problem recurs regularly.

Browser Used
http://whatsmybrowser.org/b/U67REJ4 Chrome 41

Victoria

App:
Fixed

Hi Victoria,

great bug report :)

Could you send me your weekplan email address? I will check the error logs related to your account.

Thanks!

Hi Aymeric,

haha thanks, part of my professional life is to report and fix bugs as well.
I've sent you my email via private message, let me know if you have gotten it.

Victoria
Hi Aymeric,

I know you fixed some stuff, but this problem still persists pretty regularly. Could you double check again?

Victoria
Thanks, I may have found the cause of the issue. I will try to implement another solution and see if this solves the problem. Thanks for letting me know!

Did this ever get fixed? I experience this issue all the time :-(

Do you open multiple weekplan tabs in your browser? What action do you do to get this dialog box?

Oh, Hi Aymeric!

No, I don't usually have more than one weekplan.net open at a time. I saw from another post that I should try ctrl-F5, so I did that, but, I still get the same issue. One thing for sure, I am a developer and I usually have tons of tabs open on Chrome and I leave the browser open for days. Maybe I should just close Chrome and try again. I'm not using Zapier. I also notice this issue at home as well on my Mac (with Chrome). Let me try closing everything down and trying again.

Cheers,

Chris

Hi Aymeric,

I shut "everything" down and did a deep clear of my browser cache. Same issue. I think it might be a timing issue. When I add a task to a given day, I see the progress bar (yellow progress bar upper right). It runs for awhile and then I see the "Not found" popup. I click the "x" and keep moving forward. It happens on all new tasks.

I do see these errors in my Chrome console:


The screenshot was really helpful! it seems that the cross browser code is not working for you. We will look at it.

Hi Aymeric,

When I got home I found that I am not seeing that error currently. The errors I reported earlier were from my work. They have us behind a proxy server. Could that be an issue? I googled that error and on stack overflow they were saying it had something to do with missing header information dealing with CORS.


Best regards,

Chris

Interesting! I wonder if the proxy does cause problem. Where I am right now there is a proxy but it doesn't cause any issue. Maybe your proxy remove some headers somehow?

Hi Aymeric,

Here is some information that might also be helpful. I can access weekplan.net from Firefox behind the same proxy server. But, not Chrome and IE11. Not sure if that helps, but, when connecting to weekplan.net through Firefox is did ask me to add different urls to the "safe" list. I did so and it is working, so, this is an ok work-a-round for me.