I am having trouble getting my Vision to be visible for the last week or so
How would you rate the customer service you received?
Satisfaction mark by leenanfelt 7 years ago
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How would you rate the customer service you received?
Satisfaction mark by leenanfelt 7 years ago
Add a comment about quality of support you received (optional):
Thank you
Lee
Thank you
Lee
Hi Pastor Lee!
Thank you for getting back to us with a screenshot and for clarifying your concern.
May we ask which browser you are using when you encountered this? Also did you encounter this anywhere else on the app?
You can heck your browser by going to this link https://www.whatsmybrowser.org
Thank you for your patience. Looking forward to your response!
Hi Pastor Lee!
Thank you for letting us know.
I will have forwarded this to our dev team for further checking. We will get back to you as soon as we have an update.
Thank you for understanding.
Hi Pastor Lee!
Thank you for letting us know.
I will have forwarded this to our dev team for further checking. We will get back to you as soon as we have an update.
Thank you for understanding.
Hi Pastor Lee!
Thank you for patiently waiting.
Our dev team checked on this and they were able to access the module on their end.
May we ask for to to clear your browser and cache then try again?
We will wait for your feedback.
Hi again, Pastor Lee!
You are most welcome. :)
Our apologies if that did not work out. I will relay this over to our dev team again for further checking.
I will get back to you as soon as I receive a feedback again.
Thank you.
Hi, Pastor Lee!
Thank you for sending those for reference.
We are able to find accounts under these email addresses:
lnanfelt@valleyviewcma.org
May we know which one you were using when you encountered the issue?
Hi,
Thank you for reaching out.
May we know what troubles/error you encounter with the Vision section? T
There is no option to view your previosu edits on this page. Are you perhaps referring to a different section like Journals?
Please let us know. We are more than happy to check this further.