0
Fixed

I am having trouble getting my Vision to be visible for the last week or so

leenanfelt 2 years ago updated by Ana Loraine 2 years ago 14
App:
GOOD, I'M SATISFIED
Satisfaction mark by leenanfelt 2 years ago
Under review

Hi,


Thank you for reaching out.


May we know what troubles/error you encounter with the Vision section? T


There is no option to view your previosu edits on this page. Are you perhaps referring to a different section like Journals?


Please let us know. We are more than happy to check this further.

Dear Ana Loraine, 

Here is what I see - Basically a flashing "W" - I can click out of it and get into the daily section.  But this is what I get when I click on Vision.  


Thank you 

Lee 



Lee K. Nanfelt
Lead  Pastor
Valley View Alliance Church
200 Alliance Ave.
York, PA 17406
(717) 755-0193

Hi Pastor Lee!


Thank you for getting back to us with a screenshot and for clarifying your concern.


May we ask which browser you are using when you encountered this? Also did you encounter this anywhere else on the app?


You can heck your browser by going to this link https://www.whatsmybrowser.org


Thank you for your patience. Looking forward to your response!



I am using chrome as I have for many years with Week plan.

Lee
(717) 755-0193

Sent by Phone

Hi Pastor Lee!


Thank you for letting us know.


I will have forwarded this to our dev team for further checking. We will get back to you as soon as we have an update.


Thank you for understanding.

Hi Pastor Lee!


Thank you for patiently waiting.


Our dev team checked on this and they were able to access the module on their end.


May we ask for to to clear your browser and cache then try again?

We will wait for your feedback.

Good afternoon, Ana.  So kind (and impressive) of you to use my title.  Thank you.  

I have done both these things, but still have th blinking "W" 

LKN 

Lee K. Nanfelt
Lead  Pastor
Valley View Alliance Church
200 Alliance Ave.
York, PA 17406
(717) 755-0193

Hi again, Pastor Lee!


You are most welcome. :)


Our apologies if that did not work out. I will relay this over to our dev team again for further checking.


I will get back to you as soon as I receive a feedback again.


Thank you.

Ana, 
I do not know whether this helps any...but I did have the account under 2 other email addresses at various points.  

These were...


The emails were changed on the account. 

Thank you 
Lee


Lee K. Nanfelt
Lead  Pastor
Valley View Alliance Church
200 Alliance Ave.
York, PA 17406
(717) 755-0193

Hi, Pastor Lee!


Thank you for sending those for reference.


We are able to find accounts under these email addresses:


leenanfelt@gmail.com

lnanfelt@valleyviewcma.org


May we know which one you were using when you encountered the issue?



I was using lnanfelt@valleyviewcma.org  

I switched over from leenanfelt@gmail.com, probably last fall or summer

I also before this used lnanfelt@alliancemequon.org (related to a former employer) - That has been dormant for about a year. 

Thank you
Lee 

Lee K. Nanfelt
Lead  Pastor
Valley View Alliance Church
200 Alliance Ave.
York, PA 17406
(717) 755-0193

Hi, Pastor Lee!


Thank you for taking the time to clarify this.


I am yet to receive a feedback from our dev team.

I will send this over for additional reference and let you know once we have an update.

Thank you for understanding.


Thank you, Support Team.  It's back - and much appreciated! 

I love Week Plan and the help it gives in living a purposeful life.  

Lee Nanfelt

Lee K. Nanfelt
Lead  Pastor
Valley View Alliance Church
200 Alliance Ave.
York, PA 17406
(717) 755-0193
Fixed

Hi, Lea!


We are glad to hear it'w working on your end now. :)

Should you have other questions or concerns, please feel free to send us a message.


Have a great day!