0
На рассмотрении

Duplicated events in google calendar

Dan Cholewa 2 года назад обновлен yazmsw 1 год назад 12

Hi, 

I set up the google calendar sync to pull from several calendars and to push to 1 calendar that I created called Week Plan: Tasks. Once the sync occured, it took all existing events in the calendar and duplicated them into the Week Plan: Tasks calendar so now I have duplicates of everything... 

App:
Web app
На рассмотрении

Hi, Dan!


Thank you for reaching out.


May we ask if you already saved a calendar sync setting for this team workspace?


https://support.weekplan.net/knowledge-bases/4/articles/3316-how-to-save-calendar-synchronization-settings-for-a-workspace

Hi, Dan!


Thank you for the response.


I will forward this to our dev team for further checking. I will get back to you as soon as we have a feedback.


Thank you for understanding.

Hi again, Dan!


May we ask for your clarification if this part has been marked on your settings?


If so, can you please unmark the box as shown below and let us know if it worked? 




We will wait for your feedback.

We have progress!

I unchecked the box and added a new push calendar. 

Now the ONLY events that appear duplicated are the ones that are recurring events, however, I believe that may be a known issue already...

Hi Dan!


Thank you for letting us know.


Those repetitions from the previous setting has to be deleted first then you can recreate a new repetition. 

Hey Ana


This appears to be the same issue I have in one of my private tickets - can I please get some action on this?


Thanks

Hey Dan


I have constant issues with Google Calendar sync duplicating meetings that it has 'pulled' into Week Plan. And it does appear that the duplicaiton around meetings in Google Calendar which are repeating. 


Is this the same issue you had?
Is it still occurring?
If not...how did you fix it?


I have a ticket with Week Plan on my issues, but so far no fix. Also noticing that your post here is 6 months ago....which is a bit of a concern if the same issue still remains unattended. 


Any insight here would be great. 

Hi Robert,


Sorry for inconvenience, We are working on few fixes regarding sync, We will update you tomorrow after deployment.

Hi Robert,

I gave up and moved on... sorry I cant be of further help.

I was told that the duplicating of tasks was something only I was experiencing. Good thing I searched this forum :(.

Сервис поддержки клиентов работает на платформе UserEcho