one recurring event keeps showing at wrong time

  • actualitzat
  • Under review

I'm trying weekplan. Like it ... but, one of my weekly recurring events in google calendar is shown as an hour off in weekplan. This is unsettling, because it means I can't trust weekplan to show my calendar correctly. Suggestions?

App:
Web app
Pinned replies
Ana Loraine
  • Answer
  • Under review

Hi there!


Thank you for reaching ou.


May we ask for you to check if the timezone selected on your Weekplan and Google Calendar is the same?


Ana Loraine
  • Answer
  • Under review

Hi there!


Thank you for reaching ou.


May we ask for you to check if the timezone selected on your Weekplan and Google Calendar is the same?


mywebstuff123

Yes, they are the same. And the other events from the same google calendar are shown correctly in weekplan. Just that one recurring event is off (every recurrence).

mywebstuff123

... now it has taken another of my google calendar recurring events and duplicated it in weekplan at a different time.

Ana Loraine
Quote from mywebstuff123

... now it has taken another of my google calendar recurring events and duplicated it in weekplan at a different time.

Hi,


Thank you for checking that.


I will forward this to our dev team for further checking. We will get back to you as soon as I receive a feedback.


Thank you for understanding.

mywebstuff123

Thanks for the quick reply. I LOVE the idea of weekplan. It seems to fit perfectly with how I think and plan. However, I just scrolled through the reviews on the android app, and I'm not willing to subject myself to the kind of grief users are describing. I may look back again in a few months to see if the reviews are better. Best of luck to you.

Ana Loraine
Quote from mywebstuff123

Thanks for the quick reply. I LOVE the idea of weekplan. It seems to fit perfectly with how I think and plan. However, I just scrolled through the reviews on the android app, and I'm not willing to subject myself to the kind of grief users are describing. I may look back again in a few months to see if the reviews are better. Best of luck to you.

Hi,


Thank you for your feedback with the android app. :)


Our dev team is continuously working on the improvement and I'd be glad to share this with them. We hope you'll try to use the app soon.



Support Team

Hi there,


Can you confirm the email you registered with WeekPlan please?


mywebstuff123

I deactivated my account

Ana Loraine
Quote from mywebstuff123

I deactivated my account

Hi,


We are sorry to hear about this.


May we know why you have deactivated your account?


Our team would like to look into your concern, however, we'll need further reference to proceed. A screenshot of those events or your email address registered with Weekplan will be helpful. 


We look forward to your response.



mywebstuff123

I read the reviews on the Android app, and I don't care to subject myself to the grief Android users are describing. I may come back and check again in a few months. For now I'll stick with something that is tried and true. I do, however, love the concept of WeekPlan, and I wish you all the very best.