Task Title partially greyed out on web and cut off in app

  • updated
  • Under review

So I've noticed that for a bunch of my tasks, the "task title" is being edited in various ways.


In the web app, the first few characters are sometimes greyed out (see here - "TPM" is greyed out)

This isn't a huge problem, but then when I look at that task in the iOs app, the "TPM is completely deleted:



THis makes understanding what the task is in the iOs app a bit difficult. Is there anything I can do to prevent this from happening? Thanks.


App:
iOS app
Ana Loraine
  • Under review

Hi, Mary!


Thank you for bringing this to our attention.


The ios app was previously run by an independent ios developer and we have recently acquired full ownership.


We will be releasing an update for the app soon but I already shared this to our team for further checking.


Thank you for understanding. 

maryruthp

Ok, I look forward to the new release!

maryruthp

Hi! Any updates on the app update? I'm really feeling the pain of having to use the Safari version on my phone. Would love to know when you will end my frustration! Thanks.

Ana Loraine
Quote from maryruthp

Hi! Any updates on the app update? I'm really feeling the pain of having to use the Safari version on my phone. Would love to know when you will end my frustration! Thanks.

Hi, Mary!


Thank you for following up. 


I'm checking with our team regarding this. I'll get back to you as soon as possible.


maryruthp

Thank you, Ana!

maryruthp

Any word? Do you have a sense as to when you might find out? Thanks!

Ana Loraine
Quote from maryruthp

Any word? Do you have a sense as to when you might find out? Thanks!

Hi, Mary!


My sincerest apologies for the delays. I am still waiting for our dev's update on this. 


I'll get back to you within 24 hours. 


Thank you for understanding.

maryruthp

Ok, so does that mean you'll find out today? :) Haha.


Support Team

Hi Mary,


Are you registered in  weekplan with this email "maryruthp@hotmail.com" ? We are unable to find this email. Could you please share the email you are registered with WeekPlan?

maryruthp

apologies, I changed the email I use with WeekPlan but not here. My email with weekplan is maryruth@jadecreative.com


Thanks!