Android app will not start up - Google Pixel XL

Avatar
Iman
  • updated
  • Under review

The Android app will not start up on my Google Pixel XL. I am running Android 9 and whenever I try to open the app it brings up a gray screen and then quickly shuts out. 

App:
Android app
Replies 2
Avatar
0
Ana Loraine
  • Under review

Hi, Iman!


Thank you for bringing this to our attention.


We received a similar report and our dev team is already looking into this. We'll let you know as soon as we have an update.


Thank you for understanding. 

Avatar
0
Support Team

Hi Iman,


Can we asks for some more info like  which nexus device you are using ? Also are you getting this issue on installing the app or on browsing the app.  We appriciate you paitence. 



Thanks!