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Android app will not start up - Google Pixel XL

Iman 2 weeks ago • updated by Dev team 2 weeks ago • 2

The Android app will not start up on my Google Pixel XL. I am running Android 9 and whenever I try to open the app it brings up a gray screen and then quickly shuts out. 

App:
Android app
Under review
Ana Loraine (Community Manager) 2 weeks ago

Hi, Iman!


Thank you for bringing this to our attention.


We received a similar report and our dev team is already looking into this. We'll let you know as soon as we have an update.


Thank you for understanding. 

Dev team 2 weeks ago

Hi Iman,


Can we asks for some more info like  which nexus device you are using ? Also are you getting this issue on installing the app or on browsing the app.  We appriciate you paitence. 



Thanks!

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