Android app will not start up - Google Pixel XL

  • mis à jour
  • À l'étude

The Android app will not start up on my Google Pixel XL. I am running Android 9 and whenever I try to open the app it brings up a gray screen and then quickly shuts out. 

Android app
Ana Loraine
  • À l'étude

Hi, Iman!

Thank you for bringing this to our attention.

We received a similar report and our dev team is already looking into this. We'll let you know as soon as we have an update.

Thank you for understanding. 

Support Team

Hi Iman,

Can we asks for some more info like  which nexus device you are using ? Also are you getting this issue on installing the app or on browsing the app.  We appriciate you paitence.