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Under review

The system just replicated every appointment 40 times in my calendar

shanesnipes 1 year ago updated by dario.bavicchi@bavicchi.it 1 year ago 15

I know have 500 entries in my calendar repeating over and over. I am about to cancel my subscription and it will take hours to get rid of all of these calendar appointments. What is going on with this and google calendar?

App:
Web app
Under review

Hi Shane,

We are looking into the issue, We will update you asap.

Thanks,

Dev Team

Hi Shane,


We checked your account & we are not seeing any duplicate tasks, can you please provide some screenshots, so we can check the issue.


Thanks,

Dev Team

I don't know if this is the same issue i saw few days ago.

If i delete a recurrent task, confirming to delete all recurring planned tasks, WP immediately replicates all appointments by the same number of deleted recurrent tasks. It's seems only a visual problem because restarting WP all goes back to normality... and deleted recurrent tasks are correctly deleted.

It saw this on browser, not tested in win app.

Hi, Dario!


Thank you for sharing.


Did you encounter this on your end again? If so, kindly send us a screenshot/screen recording of this and we'll be happy to look into this further. 



I checked back 5 minutes later and all of the replications had gone away. I'm not sure what was happening but it must have been the presentation of the database. I'm all good now. There is a weird !1 !2 that is added to my Weekplan item titles when I sync in certain situations. 

Hi, Shane!


Thank you for letting us know that the duplicates are gone now. 


In case you encounter this again, please try to refresh the page or clear the cache. 


May we ask if those tasks with !1 !2 are from a synced Google Calendar or with Outlook? Kindly send us a screenshot for reference and we'll have one of our dev team to check it further. 


We'll sit tight and wait for your response. 

I replicated the process that adds the !2 to an appointment title. I am in the app and change something in one of the appointments. Once I save the change, the app automatically adds the !2. Each time I make a change it adds another !2 to the title. See screenshot
Image

 for reference. 

Shane Snipes on iPhone

Hi, Shane!


Thank you so much for sending that through.


May we know if this is also reflecting on the same tasks when you view them through the web app?

It's in the web app in 2 browsers that it happens.


Easy to replicate:

Create a task and put in calendar with date/time and replication.

Then open task and delete it including all replicated tasks.

After few seconds the display shows all tasks multiplicated. 

 

In a private message i sent you two screenshoot about it.



Hi, Dario!


Thank you. We have also responded to your other ticket.

So I updated the task in the app and each update automatically adds !2 or !1 to the title. I see that !2 is added if important is tagged in the task and !1 if urgent. Here’s the updated screenshot of this 
Attachments:
IMG_1.PNG
IMG_1.PNG

Hi, Shane!


Thank you so much for sending that through.


May we know if this is also reflecting on the same tasks when you view them through the web app?

Once the edit has been made in the app and I open it in the web app, the !1's !2's are permanently in the title. If I make several changes, I could have several !1 or !2 in the same title. 



Hi, Shane!

The duplicate issue you were facing should be fixed now. Can you please confirm at your end?  Thank you for understanding!

Regards,

Dev Team!

It works now. No more duplicate tasks!

Thanks