Cannot reset my password

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weeklyplanner user
  • updated
  • Fixed

Forgot my password, the system says the new password was sent to my account but the email never arrived.

App:
Replies 4
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Grace
  • Fixed
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0
Aymeric Founder
Quote from weeklyplanner user

Yes, sure - it's not there. I tried asking for it twice - got nothing.

Please send me your email address (that you use in weekplan) via the Helpdesk feature of the UserEcho website so that I can reset your password.


Thanks.

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weeklyplanner user

Yes, sure - it's not there. I tried asking for it twice - got nothing.

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Aymeric Founder

Hi,


Sometimes it happens and it goes in the Spam folder, did you check there?


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