Cannot reset my password

  • aktualisiert
  • Fixed

Forgot my password, the system says the new password was sent to my account but the email never arrived.

Pinned replies
Aymeric

Hi,


Sometimes it happens and it goes in the Spam folder, did you check there?

weeklyplanner user

Yes, sure - it's not there. I tried asking for it twice - got nothing.

Aymeric
Quote from weeklyplanner user

Yes, sure - it's not there. I tried asking for it twice - got nothing.

Please send me your email address (that you use in weekplan) via the Helpdesk feature of the UserEcho website so that I can reset your password.


Thanks.

Grace
  • Fixed