Chromebook Problems

  • updated
  • Under review

Thenext.weekplan.net site and chrome app is not loading (just a blank black screen) on our Chromebooks, the only way to make it work is to load chrome dev tools and then reload the page.

App:
Web app
Ana Loraine
  • Under review

Hi there!

Thank you for reaching out and we are sorry to hear about this.

May we know which browser you are using to load https://next.weekplan.net?

mark.dorrill+weekplan

Its on a Chromebook so can only be Chrome.

Ana Loraine
Quote from mark.dorrill+weekplan

Its on a Chromebook so can only be Chrome.

Hi,


There are alternative browsers that works on Chrome OS as well.  Thank you for advising the browser you used, I have forwarded this concern to our dev team for further checking. 

mark.dorrill+weekplan

That is incorrect. Its a Chromebook so only Chrome is possible on this machine.

mark.dorrill+weekplan

Please can you provide an update? I have been unable to use the tool on my Chromebook, which is my main work computer and this is a big problem not being able to use a tool that I'm paying for...

rohnig12

mark.dorrill, I am a Week Plan from the USA. I use a HP Chromebook 11 G3 with 4 GB of memory and have no issue with Week Plan. Task Manager shows Week Plan using around 165 - 145 MB of memory. Let me know is you want any other system information from my Chromebook.

mark.dorrill+weekplan

I still after weeks cannot use weekplan on my Chromebook.. Why am I ignored? I am a paying customer!

Ana Loraine
Quote from mark.dorrill+weekplan

I still after weeks cannot use weekplan on my Chromebook.. Why am I ignored? I am a paying customer!

Hi, Mark!

Our sincerest apologies if we missed your follow up messages.

I have forwarded this to our dev team from few weeks ago. I have requested for the status from them.

I'll get back to you as soon as I receive a feedback.

Thom Walbran

I just started using Week Plan on my Acer Chromebook and it opened straight away. The Problem I have is all the main menu items are missing or not visible.  I have a couple down on the far left hand corner but not all of them.