+2
Under review

Trying to log in but getting message ' failed to fetch'

sbulbeck 5 months ago • updated 5 months ago 11
App:

having a similar issue logging in . Can’t log into the app or the website as the site is not able to connect to a secure server .. 

I've noticed it seems to be failing to connect to api.weekplan.net.

Edit: Rather, the request seems to be persistently timing out.

Weekplan guys, can this get sorted soon please. Heavy week ahead and all my priorities are recorded on your system.

Thanks



Under review

We are undergoing some maintenance. Should not take longer than 2 hours now.

Thanks much appreciated. Sorry to bug you over new year. Have a good one.

 

 

Regards,

 

Steve

 

Steve Bulbeck

Chief Executive

Brighton & Hove Seaside Community Homes

Unit F, Hove Technology Centre

St Joseph’s Close

Hove

BN3 7ES

Tel: 01273 732061

www.seaside-homes.org.uk

 

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NOTICE:  This email is intended for the named recipient only. It may contain privileged and confidential information.If you are not the intended recipient, notify the sender immediately and destroy this email.You must not copy, distribute or take action in reliance upon it.Whilst all efforts are made to safeguard emails, Brighton & Hove Seaside Community Homes cannot guarantee that attachments are virus free or compatible with your systems and does not accept liability in respect of viruses or computer problems experienced. Brighton & Hove Seaside Community Homes reserves the right to monitor all email communications through its internal and external networks.

 

Brighton & Hove Seaside Community Homes Ltd. Registered in England No. 06861227.

We were hoping people would be too busy celebrating :)

not the types that use this app lol.. thanks for getting it sorted 

If it is not up for you yet, you can accelerate the process by running "ipconfig /flushdns" in a command prompt on windows

Working great! Thank you for the quick response especially over the holiday, and here's hoping you all have a good one.

Thanks to you and all you team for fixing so quickly; especially over new year’s eve. Happy 2019.

 

 

Regards,

 

Steve

 

Steve Bulbeck

Chief Executive

Brighton & Hove Seaside Community Homes

Unit F, Hove Technology Centre

St Joseph’s Close

Hove

BN3 7ES

Tel: 01273 732061

www.seaside-homes.org.uk

 

    SFC-PQASSO_1 Star_CMYK   Living-Wage-Employer-91x100[1]   CIH Chartered Logo P4515c   Logo for Email Signature

 

NOTICE:  This email is intended for the named recipient only. It may contain privileged and confidential information.If you are not the intended recipient, notify the sender immediately and destroy this email.You must not copy, distribute or take action in reliance upon it.Whilst all efforts are made to safeguard emails, Brighton & Hove Seaside Community Homes cannot guarantee that attachments are virus free or compatible with your systems and does not accept liability in respect of viruses or computer problems experienced. Brighton & Hove Seaside Community Homes reserves the right to monitor all email communications through its internal and external networks.

 

Brighton & Hove Seaside Community Homes Ltd. Registered in England No. 06861227.