App on iphone keeps crashing.

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App on iphone keeps crashing. Please fix ASAP. I have already deleted and reinstalled the app and it still happening.

App:
iOS app
Nathaniel Fielding

 This should be a priority. Yep. Was happening intermittently, but now happening every time. App is unusable right now. 

Aymeric
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A developer is working on this. I have just bumped the priority.

Aymeric
Quote from Nathaniel Fielding

 This should be a priority. Yep. Was happening intermittently, but now happening every time. App is unusable right now. 

What version of iphone / ios do you have?

Aymeric
Quote from Nathaniel Fielding

 This should be a priority. Yep. Was happening intermittently, but now happening every time. App is unusable right now. 

When does it crash?

Nathaniel Fielding
Quote from Aymeric

What version of iphone / ios do you have?

12.1.2. I’ll update to 12.1.4 tomorrow and see if it fixes it.  

Aymeric
Quote from Nathaniel Fielding

12.1.2. I’ll update to 12.1.4 tomorrow and see if it fixes it.  

ok thanks. The app doesn't crash on my iphone 6s with the latest 12.1.4

Nathaniel Fielding
Quote from Aymeric

When does it crash?

Been happening more and more the last month. Seems to be okay the first time I’d open the app, and each successive time risks crashing. The crash would happen each time I’d attempt to open it, even after force closing it. 

Nathaniel Fielding
Quote from Aymeric

A developer is working on this. I have just bumped the priority.

Thanks Aymeric! I love this system/software btw

Ana Loraine
Quote from Nathaniel Fielding

Thanks Aymeric! I love this system/software btw

On behalf of our founder, you are most welcome!

We'll notify you as soon as we have an update. 

Support Team

Hi Nathaniel,

We are unable to replicate this issue at our end. Can you please tell which iPhone you are using?


Thanks & Regards,

Dev Team