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what happened to my journal? and why do you not have live chat help?

lifescritical7@outlook.com fa 1 any updated by Luke Halford fa 1 any 2
App:
Web app
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Hi, we just released a new version that had a bug hiding the journal link. We have fixed this.

Also, we only restrict the live chat for limited use cases, otherwise our small team would quickly get overwhelmed.

Hi I am on trial version of ultimate but I cannot see the vision or Journal Buttons? are these no longer working?