Why is this app not working on my iPhone!

Avatar
ZMJP10
  • updated
  • Fixed

When I add a new subtask the screen is a total mess! I can’t see the text that I’m writing because the app is showing a different place on the page??!! Ive paid for the full features, so I’m beyond disappointed.

App:
iOS app
Replies 2
Avatar
0
Geeta
  • Fixed

Closing this ticket as heard no reply from the user. 

Avatar
0
Ana Loraine
  • Under review

Hi,


Thank you for reaching out and our sincerest apologies for the late response.


We are more than happy to check this further. May we ask for the following for reference?


* screenshot of the app showing a different place on the page

* email address of Week Plan account

* copy of the paid invoice


Thank you for your patience. We'll wait for your response. 


Customer support portal powered by UserEcho