recurring task disappeared

  • updated
  • Under review

I have a task that repeats weekly. Sometimes I don't get to it and move it to the following week. The last two times I have done this it deletes the task I moved and all of the same recurring tasks for the entire month. This has really screwed me as I had notes in that task I needed. Is there any way to get that back?

App:
Web app
Support Team
  • Under review

Hi there,

Our sincere apologies for the delay in responding.  Can you please confirm if  you are still facing the issues? 

Thank you for the patience!

Geeta

Hi! there, 

Can you please confirm if the issue resolved for you. 

Thanks!

Geeta
  • Not a bug
JonathanNorman91

@Geeta,

Hello. My account is also having this a similar issue. ALL of the Recurring tasks for the week have disappeared. I can also see the tasks that I inputted individually. I have avoided adding new recurring tasks or completing new tasks to see if this clears out.

Support Team

Hi, we are in the middle of deployment - situation should be fixed on next 12 hours.

JonathanNorman91

Thank you for your prompt response. There are a few things out of order. I am confident it is just the deployment. I will check back in later.


tmccormack@aol.com

I am having similar issues.  Also, previously complete recurring tasks (especially ones where I tracked time associated with the tasks) have been reset so that the tracked time is gone and the tasks are marked as not completed.

Geeta
  • Under review

Hi, there!

May I ask to share some task names from which tracked time has gone to check it further?

We highly appreciate your patience. 

Thanks!

tmccormack@aol.com

The recurring task “30 Minutes of Monson” almost always had tracked time when it was completed.

 

Sometimes the task “Exercise” did as well. 

 

 

Thank you.

 

Tim

Geeta

Thank you for the details. We are able to see this issue and working on the fix. We will get back to your shortly.

We highly appreciate your patience.

Thanks!