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Under review

repeating tasks not synchronising with google calendar

ct197475@hotmail.fr 2 months ago updated by Geeta 2 weeks ago 10

AwesomeScreenshot-2019-10-9-1570615886138.webm

Hi,

Please see the video showing the non synchronisation;

Best,

Chris

App:
Web app

My calendar no longer seems to sync either. 

Under review

Have you tried manually triggering sync from team settings?

Hi,

What to you mean manually? I have "triggered the synch"

Have you checked the video I have joined??


We are sorry for missing the video screenshot. I see 4 Calendars are checked. In Weekplan only the first calendar is selected for pull and push. Could you please uncheck the other 3 calendars in Google and check if you still don't see the task from that calendar in WeekPlan. 

Your patience is highly appreciated. 

Thanks!

Hi,

No still nothing; I am talking about the periodic tasks;

Best,

Yes, Periodic tasks from which calendar? Could you please confirm if the periodic tasks(not syncing) are in the same calendar attached to WeekPlan has the setting enabled pull/push  

Hi Geeta,

I want the periodic tasks in weekplan to appear in google calendar as shown in the video;

Best,

Chris

Thank you for checking that and providing more details. We are looking into it on a top priority basis. We will get back to you soon once it is fixed.

Thank you for understanding.

We released fixes for synchronization. Could you please check and let us know if it is fixed for you? 

Thank you for your patience.


Regards,

Geeta