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kerry aidan@gmail com

My calendar no longer seems to sync either. 

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Support Team
  • En revisión

Have you tried manually triggering sync from team settings?

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ct197475@hotmail fr

Hi,

What to you mean manually? I have "triggered the synch"

Have you checked the video I have joined??


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ct197475@hotmail fr

Hi,

any news ??

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Geeta

We are sorry for missing the video screenshot. I see 4 Calendars are checked. In Weekplan only the first calendar is selected for pull and push. Could you please uncheck the other 3 calendars in Google and check if you still don't see the task from that calendar in WeekPlan. 

Your patience is highly appreciated. 

Thanks!

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ct197475@hotmail fr

Hi,

No still nothing; I am talking about the periodic tasks;

Best,

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Geeta

Yes, Periodic tasks from which calendar? Could you please confirm if the periodic tasks(not syncing) are in the same calendar attached to WeekPlan has the setting enabled pull/push  

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ct197475@hotmail fr

Hi Geeta,

I want the periodic tasks in weekplan to appear in google calendar as shown in the video;

Best,

Chris

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Geeta

Thank you for checking that and providing more details. We are looking into it on a top priority basis. We will get back to you soon once it is fixed.

Thank you for understanding.

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Geeta

We released fixes for synchronization. Could you please check and let us know if it is fixed for you? 

Thank you for your patience.


Regards,

Geeta