Google Calendar Sync is a mess

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Markus
  • updated
  • Under review

Hi, I would love to use weekplan, but the Google Calendar sync seems very unstable and prevents me from actually using weekplan to its full potential.

I have several issues:

  • Tasks synced from a connected calendar have the wrong time and sometimes appear up to 4 times, even if they are declined or I already checked them in weekplan
  • Even after deleting duplicate events with wrong times, they appear again after a refresh
  • It takes more time to manage my events for the day then the time I win from planning my tasks with weekplan

So while I really like the methodology of weekplan and general idea, this is a show stopper for me.

App:
Web app
Replies 17
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0
Support Team
  • Planned

Hi, currently we are trying to investigate all Google calendar issues and probably in next release we will introduce some Gcal fixes.

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Support Team

Regarding time issues have you set the correct time zone in your account settings?

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Markus

Thank you for the quick response! When is the next release planned?

Yes, I have set the correct time zone. Interestingly enough the time zone is correct when an event is imported, but even if I just add a role, the time of the event is changed (to UTC, I think).

Happy to jump on a call or add a recording if that helps.

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dswn

Similar issue here. I also see a time difference in the events that are synced using Google Calendar.

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Support Team

@dswn What timezone do you have set in WeekPlan and what timezone do you have in Google ?

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dswn
Quote from Support Team

@dswn What timezone do you have set in WeekPlan and what timezone do you have in Google ?

Both the same timezone: GMT +1 Brussels. Some events have a time difference, and some have not... 


Most of them are OK, but some of them have a time difference of 1 hour. I can't see a pattern.

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Support Team

That's weird as we use common logic for task synchronisation. If you can identify the pattern or steps to reproduce it would be very helpful for us - we will fix that.

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sarah@dividedlabs com

I'm also having issues bit time. When I refresh Weekly, my Google calendar synced appointments somehow disappear. Also, every time I switch back and forth from the planner and anything else in weekly, it auto adjusts and shows all my completed tasks. How do I change this setting to not show all my completed tasks for the day?

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royzerpa

I had also experienced similar issues in the past 2 weeks. When I refresh my planner, the Google Calendar synced appointments disappeared. 

Also the buttons that allow to refresh or sign out on the left navigation pane disappeared as well.

I work in Google Chrome in case it helps to analyze the issue.

Thanks

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0
Geeta
  • Under review

Thank you for the details of the issue. We had deployed calendar fixes. Could you please try with Disconnect / Connect the calendar again. Let me know if you are still facing this issue.

We appreciate your patience.

Thanks!


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