+5
Under review

Google Calendar Sync is a mess

Markus 4 weeks ago updated 6 days ago 13

Hi, I would love to use weekplan, but the Google Calendar sync seems very unstable and prevents me from actually using weekplan to its full potential.

I have several issues:

  • Tasks synced from a connected calendar have the wrong time and sometimes appear up to 4 times, even if they are declined or I already checked them in weekplan
  • Even after deleting duplicate events with wrong times, they appear again after a refresh
  • It takes more time to manage my events for the day then the time I win from planning my tasks with weekplan

So while I really like the methodology of weekplan and general idea, this is a show stopper for me.

App:
Web app
Planned

Hi, currently we are trying to investigate all Google calendar issues and probably in next release we will introduce some Gcal fixes.

Regarding time issues have you set the correct time zone in your account settings?

Thank you for the quick response! When is the next release planned?

Yes, I have set the correct time zone. Interestingly enough the time zone is correct when an event is imported, but even if I just add a role, the time of the event is changed (to UTC, I think).

Happy to jump on a call or add a recording if that helps.

Similar issue here. I also see a time difference in the events that are synced using Google Calendar.

@dswn What timezone do you have set in WeekPlan and what timezone do you have in Google ?

Both the same timezone: GMT +1 Brussels. Some events have a time difference, and some have not... 


Most of them are OK, but some of them have a time difference of 1 hour. I can't see a pattern.

That's weird as we use common logic for task synchronisation. If you can identify the pattern or steps to reproduce it would be very helpful for us - we will fix that.

I'm also having issues bit time. When I refresh Weekly, my Google calendar synced appointments somehow disappear. Also, every time I switch back and forth from the planner and anything else in weekly, it auto adjusts and shows all my completed tasks. How do I change this setting to not show all my completed tasks for the day?

I had also experienced similar issues in the past 2 weeks. When I refresh my planner, the Google Calendar synced appointments disappeared. 

Also the buttons that allow to refresh or sign out on the left navigation pane disappeared as well.

I work in Google Chrome in case it helps to analyze the issue.

Thanks

Under review

Thank you for the details of the issue. We had deployed calendar fixes. Could you please try with Disconnect / Connect the calendar again. Let me know if you are still facing this issue.

We appreciate your patience.

Thanks!

Thank you for the update, it really reduced the problems to a minimum. Now the duplicate meetings are gone after disabling and re-enabling the pull sync for the problematic calendar.

One problem which I still have is that sometimes when editing a calendar entry in weekplan it's moved to one hour earlier. They are imported correctly, but without changing the time, when adding a role and board, they are moved one hour earlier.

Thank you for the update. May we ask the timezone of both the calendars(WeekPlan and Google) to check the issue further? 

The time zone for my Google calendars is "(GMT+01:00) Central European Time - Vienna" and for weekplan I use