Refund for disabled Google access
I agree with other commenters that we should receive refunds for the amount of time that users have not been able to access the Pro features of the app (for me it's the GCal integration) and for those who haven't been able to access the app at all!
I have never seen a company respond so poorly with a "well we already did what we can" attitude. Just pitiful. I was told the issue will take a few days but just saw another response where it says 4-6 weeks. How come no other apps are having this problem?
Is there something inherently suspicious about the way that Week Plan conduct its business??
App:
Web app
Hi everyone,
We are truly sorry for the inconvenience but when a tiny company like ours deals with Google, we have zero leverage. There is no way to contact their customer support. We are left with the generic message "4-6 weeks".
The reason why this is happening is because we need access to a sensitive portion of your data (the calendar) and recently Google has changed their policy and is requiring us to explicitly request more "bandwidth" which we have done.
My best guess is that we got caught in the Christmas holidays and that this verification will take more 6 weeks than 4 weeks.