The password reset link is not working from the login screen.
May we ask which browser you and the device you are using?
Thanks & Regards,
Updating Google ChromeVersion 79.0.3945.117 (Official Build) (64-bit)
Does it mean that you are not receiving email reset link?
Yes. I found a link buried in the site somewhere yesterday, it worked fine, but I messed up the password. When I click the link available from the login page, no email is ever received.
May we ask the email you registered with WeekPlan? I didn't find any account with this email firstname.lastname@example.org Probably you are trying this email to reset the password?
OMG ... I have a week plan account under that name. I have a premium membership ... i have the confirmation emails. I have now been without this service for a week and it's killing me. Can someone please look up my account, my name is Chris Orlando, you are billing my credit card for this service every month. I need access RIGHT AWAY.
Could you send us last 4 numbers of your credit card?
We cannot find any account under email@example.com
Customer support service by UserEcho