When using the app on different devices, tasks are lost.

Avatar
Ibrahem A'mer
  • updated
  • Under review
I'm working with 3 devices (2 laptops and 1 mobile) and have the app on them, If I created tasks in device x, and then opened device y, I cannot find the tasks created on x. And that's really frustrating. 
App:
Web app
Replies 5
Avatar
0
Geeta

Hi there,

Our sincere apologies for the inconvenience and thank you for providing the details. We are checking the issue and get back to you soon with an update. 

Avatar
0
Ibrahem A'mer

Guys, this is really frustrating bug! And no support available. 

Avatar
0
Ibrahem A'mer

I managed to get a screen record of what happens to one of the tasks, when I add more tasks, the old ones disappear.

Avatar
0
Ibrahem A'mer

Sorry what do you mean by the same workspace? Do you mean the team? If so, they are all adjusted on `Just me` team option. And when I'm refreshing other device after creating a task on another device, I lose the task. Also on the same device, older tasks aren't visible anymore. 

Avatar
0
Geeta
  • Under review

Hi there,

May we ask if you are on the same workspace on all the devices and refreshing other devices app/browser after creating a task in one device?

Awaiting your reply

Thanks 


Customer support portal powered by UserEcho