Payment not recognised at all? Paid 156 USD, but the app and website still ask me to upgrade.

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  • uuendatud
  • Ülevaatamisel

I upgraded, paid 156 USD through app store. Subscriptions show correctly in the App store, but both the app and the website still ask me to upgrade. 

Can anyone help?

App:
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Geeta
  • Ülevaatamisel

Hi there, 

We are sorry for the inconvenience. May we ask the email registered with weekplan and the transaction receipt to check the issue further. 

Thank you for your patience.

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Øystein Baeko
Thanks! The account is working now.

Oystein 

Sent from my iPhone