Sending email to week plan isn't working

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jess@idealmarketingcompany com
  • updated
  • Under review

Hi I have tried different methods for emailing myself a task either to todo or inbox or a list and none of the options are working. I have already added my email address as one of those allowed alongside my account email. 

App:
Web app
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jess@idealmarketingcompany com
HI I tested the following and haven't been able to find any tasks added anywhere. I sent from jess@idealmarketingcompany.com which is teh email I'd like to use for my account but have been unable to because I think I previously made an account under that email address and haven't been able to delete it.


Best wishes

Jessica Shailes
07585968568
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Geeta

Could you please share the email address from which you are trying to send email to check this issue further?

We highly appreciate you patience.

Thank you!

 

 

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jess@idealmarketingcompany com
Hi I tried all of them and none worked
Best wishes

Jessica Shailes
07585968568
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Geeta
  • Under review

Hi there,


We are sorry for the confusion. 


May we ask what methods you tried? You can add task(s) to Weekplan via email as describe in this article: https://support.weekplan.net/knowledge-bases/4/articles/3736-email-integration 

Could you please try again and tell me which one is not working?

Thanks!


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