Tasks converted to Role?

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  • updated
  • Not a bug

My tasks are being converted to their role. As in: I create a task saying "write review" and give it the role of manager. I come back later to find the task is now "manager" and "write review" is gone completely. This has happened at least 10 times now. It's very frustrating to know there should be a task there and have no idea what the task is. Refresh/bringing up on another computer/etc does not fix. This has only happened to me starting a month or so ago.

App:
Avatar
Ana Loraine
  • Not a bug
Quote from Aymeric

I still cannot reproduce this issue. Could you please take a video of you reproducing this bug?


Thanks,


Aymeric

Hi there! 


We have not received your feedback in a while. We will be closing this ticket temporarily. Please feel free to reach out if you are still having the same issue. We'll be more than happy to assist you.

Avatar
Aymeric Founder
Quote from vikash2060t

Steps to reproduce :

1. Created a new workspace.

2. Set a new a task to a day.

3. Add a role with any specific color.

4. Added task has converted to role and marked in the same color which was selected for the role.


5. Popup message displays to reload or to cancel the page.

I still cannot reproduce this issue. Could you please take a video of you reproducing this bug?


Thanks,


Aymeric

Avatar
vikash2060t

Steps to reproduce :

1. Created a new workspace.

2. Set a new a task to a day.

3. Add a role with any specific color.

4. Added task has converted to role and marked in the same color which was selected for the role.


5. Popup message displays to reload or to cancel the page.

Avatar
Scott Blubaugh
Quote from Aymeric

It seems all tasks converted to roles come from a bit of code that only the iphone app should be using.


Scott, can you please confirm you have never used the iphone app?

I have never used the app.

Avatar
Rich
Quote from Aymeric

Rich, did you use the buttons or did you use the text box to set role and importance?

I used the buttons.

Avatar
Aymeric Founder
Quote from Rich

This just happened again. This time it was right in front of me. Here is what happened:


1. changed the workspace to create a new task.

2. typed in the task name and set the role (Sales), marked as Important and submitted

3. the new task was created (action_8411675)

4. within a second or so a generic error popped up asking me to reload or cancel - clicked Cancel

5. noticed that the color of the new task changed (green for Marketing role) but the task name was correct - also noted that there were two identical gravitar icons on the task

6. double-clicked on the task to look at the details

7. before the details window opened, task name in the list changed to Marketing (one of my roles)

8. details window opened, the color of the task in the list behind the open details window changed to gold (Sales role)

9. noted that the name was now incorrect (now "Marketing") but the role was still correct - also there were now three identical gravitar icons in the Participants section

10. took a screenshot, closed the details window (by clicking on the X - versus escape key)

11. noticed that the task item in the list now had three gravitar icons but changed to one icon immediately

12. double-clicked the task and found the role was still set to Sales, closed

13. created new task (action_8411675) with no errors


Let me know if you'd like the screenshot posted.

Rich, did you use the buttons or did you use the text box to set role and importance?

Avatar
Aymeric Founder
Quote from Aymeric

It seems all tasks converted to roles come from a bit of code that only the iphone app should be using.


Scott, can you please confirm you have never used the iphone app?

Sorry my statement is wrong. They don't all come from the iphone app.

Avatar
Aymeric Founder
Quote from Rich

This just happened again. This time it was right in front of me. Here is what happened:


1. changed the workspace to create a new task.

2. typed in the task name and set the role (Sales), marked as Important and submitted

3. the new task was created (action_8411675)

4. within a second or so a generic error popped up asking me to reload or cancel - clicked Cancel

5. noticed that the color of the new task changed (green for Marketing role) but the task name was correct - also noted that there were two identical gravitar icons on the task

6. double-clicked on the task to look at the details

7. before the details window opened, task name in the list changed to Marketing (one of my roles)

8. details window opened, the color of the task in the list behind the open details window changed to gold (Sales role)

9. noted that the name was now incorrect (now "Marketing") but the role was still correct - also there were now three identical gravitar icons in the Participants section

10. took a screenshot, closed the details window (by clicking on the X - versus escape key)

11. noticed that the task item in the list now had three gravitar icons but changed to one icon immediately

12. double-clicked the task and found the role was still set to Sales, closed

13. created new task (action_8411675) with no errors


Let me know if you'd like the screenshot posted.

Thanks for this report, I am going to look into this myself this morning.

Avatar
Aymeric Founder

It seems all tasks converted to roles come from a bit of code that only the iphone app should be using.


Scott, can you please confirm you have never used the iphone app?

Avatar
Rich

This just happened again. This time it was right in front of me. Here is what happened:


1. changed the workspace to create a new task.

2. typed in the task name and set the role (Sales), marked as Important and submitted

3. the new task was created (action_8411675)

4. within a second or so a generic error popped up asking me to reload or cancel - clicked Cancel

5. noticed that the color of the new task changed (green for Marketing role) but the task name was correct - also noted that there were two identical gravitar icons on the task

6. double-clicked on the task to look at the details

7. before the details window opened, task name in the list changed to Marketing (one of my roles)

8. details window opened, the color of the task in the list behind the open details window changed to gold (Sales role)

9. noted that the name was now incorrect (now "Marketing") but the role was still correct - also there were now three identical gravitar icons in the Participants section

10. took a screenshot, closed the details window (by clicking on the X - versus escape key)

11. noticed that the task item in the list now had three gravitar icons but changed to one icon immediately

12. double-clicked the task and found the role was still set to Sales, closed

13. created new task (action_8411675) with no errors


Let me know if you'd like the screenshot posted.