Cannot log into Weekplan website or mobile app

Avatar
emailkimhong@gmail com
  • updated
  • Fixed

I tried logging in using Chrome browser, Safari browser and Android app.  None of them work.  A red message banner appears under the blue login button after about 15-20 seconds and says "An error has occurred".  Please fix ASAP!!

App:
Web app
Replies 15
Avatar
1
Support Team

We have fixed the issue but it looks like we were under DDoS attack - we will try to identify the attacker and improve our firewall rules.

Avatar
0
emailkimhong@gmail com

It's fixed.  I can log into the website and Android app now.  Thank you!!  

Avatar
1
Support Team
  • Under review

Hi, we are checking that issue - we will get back to you shortly.

Avatar
0
emailkimhong@gmail com

It would be nice if someone at Weekplan could reply to this bug report OR send out an email blast to notify all users of the situation and include an estimated time when it will get fixed.

Avatar
1
YU7

me neither!!! Nor the PC nor the iphone app!! WTF??